Apply on Employer Site

Cadence Solutions · 5 months ago

Provider Relations Manager

United States

Full-time

Remote

Mid, Senior Level

$100K/yr - $110K/yr

5+ years exp

Cadence Solutions is a fast-growing company in healthtech focused on improving U.S. healthcare delivery through innovative remote care systems. They are seeking a Provider Relations Manager to develop long-term relationships with healthcare providers, ensuring that their solutions fit seamlessly into clinical workflows and enhance patient care.

Cloud ComputingEnterprise Resource Planning (ERP)Software

Responsibilities

Successfully deploy Cadence solution at a local level with providers and staff so that solution fits seamlessly with their workflows and results in high clinician and patient adoption and retention

Establish trusted relationships with new and existing providers and staff and identify new opportunities to deliver care to patients with other health conditions

Partner with internal Product and Care Delivery teams to ensure Cadence is learning from our providers and always improving our technology and services offerings

Collaborate with Partnerships team to build repeatable processes and systems that enable Cadence to efficiently scale with existing and new system partners

Partner with providers to inform, educate, and bring opportunities that will help their patients live a healthier lifestyle in relation to their chronic condition

Monitor data, present reports, and encourage ongoing provider engagement through regularly scheduled touch bases and meetings

Collaborate with Partnerships team to ensure providers are meeting expectations of health system partners and provide escalation when needed

Take initiative to learn and understand complex workflows and clinical environments with minimal supervision, identifying problems and driving solutions autonomously

Qualification

Account managementHealthcare customer serviceProject leadershipGoogle WorkspaceAnalytical skillsCommunication skillsPresentation skillsRelationship-buildingProblem-solvingAdaptability

Required

5+ years of experience in project leadership, account management, or healthcare customer service (pharmacy, managed care, or clinical support environments preferred)

Bachelor's degree in healthcare, business, or communications required

A self-starter mindset with a strong sense of ownership, you take initiative, solve problems end-to-end, and thrive in environments founded on trust, autonomy, and direct feedback

Proven ability to adapt quickly, learn on the fly, and navigate ambiguity with curiosity and confidence

A track record of exceeding performance expectations in fast-paced, goal-driven environments

Comfort working independently in a high-travel, field-based role - weekly travel to provider sites is expected and essential

Excellent communication, presentation, and relationship-building skills with both clinical and administrative audiences

Strong strategic, analytical, and critical thinking abilities: you're metrics-driven and use data to drive behavior change and influence outcomes

Proficiency with Google Workspace and web-based collaboration tools

Must reside within commutable range of a major airport