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Cobalt Service Partners · 23 hours ago

ServiceTitan Business Analyst

1255 Union St NE 7th Floor, Washington, DC 20002

Full-time

Onsite

Senior Level

7+ years exp

Cobalt Service Partners is a company focused on providing access solutions and is seeking a ServiceTitan Business Analyst. The role involves ensuring business requirements are understood and optimized for the ServiceTitan platform, managing relationships with stakeholders, and supporting partner companies in onboarding and utilizing the system effectively.

Facilities Services

Responsibilities

Own the business analysis and requirements mapping for operational and technical functionality of ServiceTitan

Manage relationships with Cobalt team members, Cobalt partner company leaders, and vendors

Be the ServiceTitan configuration subject matter expert, who will own translating business needs and requirements to system functionality, ensure data is mapped to the correct fields, and define user personas

Help onboard all partner companies (existing and newly acquired) to the ServiceTitan platform

Lead post-tech stack implementation support and development

Expert ServiceTitan SME - Own the outcome for ServiceTitan related work and demonstrates themselves as the true subject matter expert at Cobalt

Excellent Project Manager - Own schedules and timelines related to the implementation of required ServiceTitan functional and technological changes

In-House Systems Expert

Supports OpCo CEOs and leadership and provides the best onboarding experience possible

Demonstrates continuous improvement by refining training methodology and effectiveness

Qualification

ServiceTitan expertiseBusiness analysisRequirements mappingData integrityProject managementStructured problem-solvingIndependently prioritizeGritAccountabilityCommunication skillsTeam collaboration