Lead Solutions Engineer jobs in United States
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Knot · 5 months ago

Lead Solutions Engineer

positionNew York, NY
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff

Knot is a company focused on connecting merchants and banking experiences, aiming to empower both consumers and businesses. They are seeking a Lead Solutions Engineer to serve as the technical lead during the sales cycle, guiding customers through implementation and integration of Knot’s SDKs and APIs while collaborating with Product and Engineering teams.

Developer APIsFinTech
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H1B Sponsor Likelynote

Responsibilities

Serve as the technical lead during the sales cycle, including architecture reviews, security evaluations, and solution scoping
Guide customers through implementation planning and integration of Knot’s SDKs and APIs
Conduct hands-on proof-of-concept (POC) exercises with high-priority accounts
Review and advise on mobile and web integrations across iOS, Android, and React Native environments
Partner with Product and Engineering to share customer insights and shape roadmap priorities
Improve implementation workflows by identifying gaps and proposing scalable internal tools or documentation
Own technical documentation for onboarding, integration guides, and support resources
Monitor active integrations and raise issues proactively with the right stakeholders

Qualification

Solutions EngineeringSDKsREST APIsFintech experienceCustomer-facing roleTechnical documentationCommunication skillsOwnership mindsetCollaboration skills

Required

Significant experience in a customer-facing technical role such as Solutions Engineer, Sales Engineer, or Solutions Architect
Experience across both pre-sales discovery and post-sales implementation
Strong grasp of SDKs, REST APIs, webhooks, authentication protocols, and modern developer workflows
Background working with fintechs, banks, or fast-moving B2B infrastructure platforms
Ability to communicate clearly with technical and non-technical audiences
Ownership mindset and a comfort with ambiguity in early-stage environments
Experience collaborating closely with Product, Engineering, and GTM teams

Preferred

You've shaped the strategy and direction of solution engineering in your previous role. Perhaps you have been the first hire into the function, or you have led the team
You have worked on very technical integrations and have been the main point of contact throughout onboarding. You are able to triage and solve the majority of technical challenges that arise throughout this phase
You are confident working with customer technical and business leadership throughout the sales cycle

Benefits

100% medical, dental, and vision insurance coverage for you and your dependents (U.S.)
Unlimited PTO
Parental leave
Beautiful NYC office in the heart of Flatiron

Company

Knot

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The merchant connectivity platform. Switch cards-on-file in online merchant accounts.
dateFounded in 2019
location
New York, New York, USA
people-size11-50 employees
web-link
https://www.knotapi.com/

H1B Sponsorship

Knot has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)

Funding

Current Stage
Early Stage
Total Funding
$13M
Key Investors
Nava VenturesGiant Ventures
2024-09-05Series A
2023-08-03Series A· $10M
2021-02-02Seed· $3M

Leadership Team

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Rory O'Reilly
CEO and Co-Founder
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Company data provided by crunchbase