America's Rehab Campuses · 5 months ago
Receptionist/ Client Concierge
America's Rehab Campuses is a healthcare organization seeking a Receptionist/Client Concierge. The role involves managing multi-line telephone switchboard operations, providing excellent customer service, and supporting administrative functions within the healthcare setting.
Health CareHospital
Qualification
Required
High school graduate or equivalent
Two (2) years' experience on a multi-line telephone switchboard
CPR Certified and renewed every 2 years
Valid Arizona Fingerprint Clearance Card
TB and Handle with Care within 90 days of hire
Knowledge of VOIP switchboard operations and paging systems
Knowledge of all code procedures
Knowledge of computers and business software
Knowledge of basic business office clerical functions
Skill in organizing and prioritizing workloads to meet deadlines
Skill in telephone etiquette and paging procedures
Effective oral and written communication with clients and co-workers
Ability to adhere to safety policies and procedures
Ability to use good judgement and to maintain confidentiality of information
Ability to work as a team player
Ability to demonstrate tact, resourcefulness, patience and dedication
Ability to accept direction and adhere to facility policies and procedures
Ability to recognize the importance of adapting to the various patient groups
Ability to work in a fast-paced environment
Ability to react calmly and effectively in emergency situations
Preferred
Experience in a health care environment
Any combination of education, training, or experience in a hospital environment
Bilingual