JDA TSG · 2 weeks ago
Tax Preparer REMOTE (Seasonal)
United States
Full-time
Remote
Entry, Mid Level
$31/hr - $31/hr
2+ years expJDA TSG's Tax Services Group is hiring Seasonal Tax Associates for the current tax season. The role involves providing customer support and expertise in tax preparation while working remotely.
ConsultingInformation Technology
No H1B
Responsibilities
Provide superior customer support via video, phone, and chat, helping customers with their tax returns. On one call, you may be navigating software or network connectivity issues; the next could be researching and answering complex tax questions, or you may be preparing returns
Create an excellent customer experience using your expertise in tax preparation and technical ability
Resolve customer problems in a friendly and timely manner to ensure high customer satisfaction
Carefully document all customer interactions
Qualification
Required
An Active PTIN
2+ years of professional experience preparing and filing individual (1040) returns using professional tax preparation software in a professional/retail setting
Strong technical skills and ability to navigate computer systems and software, including professional tax software, Microsoft 365 (Outlook, Teams, Word, Excel), Slack, Timekeeping solutions, etc
A dedicated workspace with a hard-wired Ethernet connection and personal computer for administrative responsibilities. (No Satellite or Wi-Fi providers.)
Benefits
401K with a match
Perks
Other incentives
Company
JDA TSG
JDA TSG is a management consulting company specializing in program management & process re-engineering services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Alex Mortman
Chief Executive Officer
Company data provided by crunchbase