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Brown & Brown · 1 week ago

Employee Benefits Specialist

Greensboro, NC

Full-time

Onsite

Entry Level

1+ years exp

Brown & Brown is seeking an Employee Benefits Specialist to join their growing team in Greensboro, NC. The role focuses on providing high-quality support within a high-volume insurance center and assisting the Benefits Relationship Manager with benefit consulting responsibilities for customers.

Insurance

Responsibilities

Support a team of Benefits Relationship Managers

Basic level of compliance, benchmarking, renewal & marketing, reporting & analytics and able to perform these functions with little guidance

Aid with onboarding new customers by gathering necessary documents, then reviewing documents prior to submission for completeness

Assist customers with daily service functions and frequent ad hoc requests

Create, review and edit employee benefit guides, benefit manuals and other customer materials as requested

Communicate with carriers regarding customer billing discrepancies or simple claims issues

Draft employee communication materials for peer review by fellow SBI Service Team Members

Assist with processing adds, terms or changes to employee enrollments

Gathering and preparing renewal and installation paperwork

Compliance Document Creation and/ review

Support in crafting alternative renewal options/presentations for customers, new business. Including requesting quotes from carriers directly as needed

Other duties may be assigned

Qualification

Employee benefits experienceLifeAccident & Health LicensesMicrosoft Office proficiencyProblem solvingCommunication skillsDetail orientedOrganizational skills

Required

Must have and maintain active Life, Accident & Health Licenses or successfully obtain the licenses in the state of residence within the first 3 months of employment

1+ years of employee benefits experience with a thorough understanding and knowledge of employee benefits

Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, and Power Point

Problem solving, critical thinking, excellent written and verbal communication, exceptional customer service and interpersonal skills

High school diploma

Detail oriented with excellent organizational skills