Brown & Brown · 1 week ago
Employee Benefits Specialist
Greensboro, NC
Full-time
Onsite
Entry Level
1+ years expBrown & Brown is seeking an Employee Benefits Specialist to join their growing team in Greensboro, NC. The role focuses on providing high-quality support within a high-volume insurance center and assisting the Benefits Relationship Manager with benefit consulting responsibilities for customers.
Insurance
Responsibilities
Support a team of Benefits Relationship Managers
Basic level of compliance, benchmarking, renewal & marketing, reporting & analytics and able to perform these functions with little guidance
Aid with onboarding new customers by gathering necessary documents, then reviewing documents prior to submission for completeness
Assist customers with daily service functions and frequent ad hoc requests
Create, review and edit employee benefit guides, benefit manuals and other customer materials as requested
Communicate with carriers regarding customer billing discrepancies or simple claims issues
Draft employee communication materials for peer review by fellow SBI Service Team Members
Assist with processing adds, terms or changes to employee enrollments
Gathering and preparing renewal and installation paperwork
Compliance Document Creation and/ review
Support in crafting alternative renewal options/presentations for customers, new business. Including requesting quotes from carriers directly as needed
Other duties may be assigned
Qualification
Required
Must have and maintain active Life, Accident & Health Licenses or successfully obtain the licenses in the state of residence within the first 3 months of employment
1+ years of employee benefits experience with a thorough understanding and knowledge of employee benefits
Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, and Power Point
Problem solving, critical thinking, excellent written and verbal communication, exceptional customer service and interpersonal skills
High school diploma
Detail oriented with excellent organizational skills
Benefits
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Company
Brown & Brown
Brown & Brown delivers risk management solutions to help protect and preserve what our customers value most.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Joel Eubank
COO/CFO Dealer Services
Kadir Edghill , CPA, MBA
CFO - Arrowhead Programs Division
Recent News
2025-10-07
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