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Lockton · 1 day ago

VP, Integrated Absence Solutions

Kansas City, MO

Full-time

Hybrid

Senior Level, Lead/Staff

10+ years exp

Lockton is a leading provider of insurance, risk management, and employee benefits solutions, and they are seeking a Vice President for their Integrated Absence Solutions Practice. The ideal candidate will provide technical and operational support, manage client consulting engagements, and develop strategic plans to enhance client services in absence and disability management.

Auto InsuranceInsuranceRisk Management

Responsibilities

Deploy, deliver and manage client consulting engagements

Create strategic multi-year consulting plans to deploy necessary IAS services to all assigned clients including but not limited to marketing, implementation support, audit, current state assessment/operational review, benchmarking, policy review, alternative plan design analysis, etc

Conduct strategic client meetings for both current and future state benefit analysis, technology harmonization, and integration of workforce planning for internal and external stakeholders

Participate in financial analysis of cost/insurance solutions related to employer life, disability and leave programs

Evaluate leave administration functions and connections, enabling clients’ employee absence programs and recommend process improvements

Analyze employer Plan documents, SPDs, policies and procedures for compliance, design, and operational improvement opportunities

Conduct benchmarking of existing Life, Disability and Leave designs against comparator groups for new program introduction

Manage vendor implementation plans with clients to ensure successful transition and communications

Prepare client presentations and reports for internal and external partners

Work with Client Service Team to assist with client/carrier relationship development and issue resolution including but not limited to complex claims resolution

Manage individual client service budgets

People manage junior colleagues

Contribute to development of practice intellectual capital

Attend lunch and evening events with clients to build ongoing relationships

Regular business travel throughout the United States

Qualification

Absence managementDisability managementBenefits administrationFederalState regulationsVendor managementHR systems understandingStrategic planningAnalytical skillsCustomer service skillsMicrosoft Office proficiencyCommunication skillsInterpersonal skillsPresentation skillsProblem-solving skills

Required

Bachelor's degree

10+ years of progressive experience in absence management, disability management, or benefits administration, with at least 3 years in a leadership role

Deep knowledge of federal, state, and local regulations related to absence management (e.g., FMLA, State Disability and Leaves, PPL/PFML, ADA)

Experience managing vendor relationships and overseeing outsourced service providers

Understanding of HR systems and tools, with a focus on absence management technologies

Understanding of large, national clients' needs and challenges employees

Proven ability to develop and execute strategic plans that align with business objectives

Excellent communication, interpersonal, and presentation skills, with the ability to build relationships at all organizational levels

Understanding of Life and Disability group underwriting and funding arrangements

Strong analytical and problem-solving skills, with the ability to use data to drive decisions and improvements

Ability to lead and motivate teams in a fast-paced, dynamic environment

Strong customer service skills with the ability to develop strong relationships with multiple stakeholders and a proven track record of delivering exceptional client service

Excellent communication, analytical, critical thinking and problem-solving skills with proven ability to interact with associates, clients and vendors at all levels of responsibility

Demonstrated proficiency with Microsoft Office products (Excel, PowerPoint, Word, Outlook) with advanced ability to manipulate large spreadsheets, census data, benchmarking data, etc

Legal right to work in the United States