Blue Signal Search · 2 days ago
Facilities Service Coordinator
Blue Signal Search is a fast-growing, tech-enabled facilities services firm that supports nationally-recognized retail, logistics, and healthcare brands. The Facilities Service Coordinator will manage the work-order life cycle, source and onboard vendors, and ensure service-level targets are met while maintaining documentation and communication with clients and vendors.
Responsibilities
Own the work-order life cycle: receive inbound maintenance requests, dispatch the right vendor, set expectations, and keep everyone updated until completion
Source and onboard vendors for repairs and special projects, confirming credentials and insurance before assignment
Track open work orders daily, proactively following up with technicians and customers to hit service-level targets
Jump into the after-hours rotation (about one week per month) to triage emergency calls and coordinate immediate response
Maintain airtight documentation-quotes, photos, invoices, and close-out notes-to support flawless client reporting
Pitch in where needed in a true “wear-many-hats” environment; if you see something that needs doing, run with it
Qualification
Required
1-3 years in facilities coordination, dispatch, property management, or a high-volume call-center role
Working knowledge of customer-service best practices and Microsoft Outlook, Excel, and Word; experience with a CMMS or similar platform is a plus
Clear, confident verbal and written communication that keeps clients and vendors on the same page
Eagle-eye attention to detail and sound judgment when juggling multiple priorities
High-school diploma or GED required; vocational or college coursework in business, construction, or facilities is welcomed
Benefits
Full medical, dental, vision, life insurance, and paid time off.
Company
Blue Signal Search
Blue Signal is a nationwide recruiting, executive search, and staffing firm built on a foundation of helping others, doing the right thing, and being excellent.