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CACI International Inc · 5 months ago

ServiceNow Administrator

US TX Goodfellow AFB

Full-time

Onsite

Mid, Senior Level

$72K/yr - $150K/yr

5+ years exp

CACI International Inc is seeking a ServiceNow Administrator to support the Enterprise Information Technology as a Service (EITaaS) contract with the Department of the Air Force. The role involves maintaining and optimizing ServiceNow instances, ensuring system health, and coordinating modifications to uphold data integrity and compliance.

Information TechnologyService IndustrySoftware

Comp. & Benefits

No H1B

Security Clearance Required

Responsibilities

Maintain, optimize, and ensure the efficient operation of the organization’s ServiceNow instances, including DEV, TEST, and PROD environments

Support system health monitoring, performance optimization, instance maintenance, compliance reporting, and the transition from username/password authentication to CAC-authentication for ServiceNow IL-4. The ServiceNow platform includes Strategic Portfolio Management (SPM), IT Asset Management (ITAM), and Workplace Service Delivery (WSD) modules

Coordinate all modifications, updates, and additions to the organization’s ServiceNow instance with the ServiceNow Platform Owners or the Configuration/Change Management team to ensure data integrity, compliance, and proper change control

The ServiceNow Administrator will not implement changes based on requests from other personnel unless those changes have been formally reviewed, approved, and documented by the organization's ServiceNow Platform Owner in accordance with the established Change Management process

Qualification

ServiceNow AdministrationCAC-authentication transitionSystem performance monitoringITSM module managementITAM module managementWSD module management/degreeTS/SCI clearanceWorkflow configurationForm customization

Required

Active TS/SCI

BA/BS and 5+ years of relevant experience (Bachelor's Degree in relevant field may be substituted for an additional 5 years of relevant experience for a total of 10+ years)

At least 2 years of experience as a ServiceNow System Administrator, including hands-on experience with DEV, TEST, and PROD environments

Experience in transitioning authentication systems, such as username/password to CAC-authentication

Demonstrated expertise in configuring workflows, customizing forms and managing ServiceNow modules like ITSM, ITAM and WSD

Experience with System performance monitoring, troubleshooting and optimization

Benefits

Healthcare

Wellness

Financial

Retirement

Family support

Continuing education

Time off benefits

Company

CACI International Inc

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At CACI International Inc (NYSE: CACI), our 25,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and technology to meet our customers’ greatest challenges in national security.

Founded in 1962

Arlington, Virginia, USA

10001+ employees