Tiffany & Co. · 5 months ago
IT Technical Manager – SalesForce Commerce
New York, NY, United States
Full-time
Onsite
Senior Level
$148K/yr - $209K/yr
7+ years expTiffany & Co. is seeking a Technical Manager – Salesforce Commerce Cloud B2C to help build the future of Tiffany.com. This role involves leading the technical execution of features and enhancements on the Salesforce Commerce Cloud platform while collaborating with various teams to ensure high-quality standards.
JewelryPrecious MetalsService Industry
Responsibilities
Lead SFCC B2C technical implementation across features, modules, and integrations using SFRA best practices
Mentor internal and external developers, enforce clean code, drive code reviews, and foster team growth through peer programming and documentation
Design and validate solution architectures for eCommerce needs, ensuring scalability, maintainability, and performance
Own technical scoping and estimations in close collaboration with Product Managers and Architects, highlighting risks, dependencies, and impacts
Translate functional requirements into technical designs, balancing configuration vs. customization trade-offs
Manage integrations with systems like OMS, PIM, CRM, ETL, SFMC, PSP
Define and enforce a testing strategy, including unit, integration, and regression testing across systems and squads
Ensure non-functional requirements (security, caching, SEO metadata, logging) are consistently met
Collaborate with QA, UX, architecture, and infra teams to ensure robust and smooth releases via CI/CD pipelines
Continuously monitor SFCC roadmap and releases, and propose improvements aligned with Tiffany’s standards and eCommerce trends
Lead and mentor internal and external SFCC developers (onshore/offshore)
Conduct regular code reviews, pair programming, and enforce technical standards
Promote continuous improvement through documentation, retrospectives, and coaching
Act as a technical point of contact for dev squads and ensure delivery cadence in Agile sprints
Collaborate with QA engineers to ensure test coverage and release readiness
Own the design and implementation of new features and modules on SFCC B2C
Contribute to and validate technical estimations and backlog refinement with product and business stakeholders
Guarantee code quality, security, scalability, and performance on all deliverables
Lead environment and release readiness (CI/CD pipelines, pre-prod validation, cutover/rollback plans)
Ensure SFRA structure is followed and continuously improved following LVMH standard (modularization, abstraction layers, helper usage)
Participate in discovery workshops to translate business needs into technical solutions
Clarify constraints and trade-offs (config vs. customization, MVP vs. full scope)
Work closely with product managers and architects to shape user stories with technical acceptance criteria
Challenge vendors and partners on quality, feasibility, and architecture alignment
Represent the tech team in cross-functional discussions, surfacing risks and system interdependencies (OMS, PIM, PSP, CRM, SFMC, etc.)
Qualification
Required
Bachelor's degree in Computer Science, Software Engineering, or related field
7+ years of experience developing on Salesforce Commerce Cloud B2C (SFRA)
Proven experience leading technical teams or mentoring developers in an Agile/Scrum environment
Strong knowledge of JavaScript (frontend & backend), Node.js, ISML, HTML, CSS
Hands-on experience integrating third-party systems (OMS, PSP, CRM, SFMC, PIM)
Excellent understanding of code quality, performance optimization, and caching strategies
Strong communication skills; ability to translate technical topics to business stakeholders and vice versa
Familiarity with Git-based workflows, CI/CD tools (GitLab CI, SonarQube, Jenkins, etc.), and environment management
Experience working in distributed or hybrid teams (internal + vendor-based collaboration)
Salesforce Commerce Cloud certifications (Developer, Architect)
Preferred
Excellent communication and presentation skills
Experience with SFRA migration from legacy techno (AEM, shopify)
Exposure to headless commerce, PWA, or composable commerce architecture
Experience working in a multi-site, multi-language, and multi-currency B2C environment
Familiarity with retail-specific integrations: OMS, SFMC, PSP, Loyalty, Tax, Fraud, CDP
Experience with performance monitoring and observability tools (e.g., Dynatrace, Content square,…. )
Exposure to QA automation frameworks (Cypress, Selenium, Postman for API testing)
Understanding of UX/accessibility principles and SEO-friendly development
Company
Tiffany & Co.
In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones.
10001+ employees
H1B Sponsorship
Tiffany & Co. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (20)
2023 (19)
2022 (18)
2021 (25)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown2019-11-25Acquired
1987-05-15IPO
Leadership Team
M
Matthieu Garnier
President & CEO - North America
Christopher Kilaniotis
Senior Vice President Strategic Business Development
Recent News
2025-12-20
Company data provided by crunchbase