Instacart · 4 weeks ago
Staff Business Systems Analyst - Order to Cash
United States
Full-time
Remote
Senior Level, Lead/Staff
$180K/yr - $200K/yr
4+ years expInstacart is transforming the grocery industry by providing essential services that customers rely on. The Staff Business Systems Analyst will lead solution design and delivery for Order to Cash workflows in Oracle Cloud ERP, ensuring streamlined processes and compliance while collaborating with various departments.
Delivery ServiceE-CommerceGroceryShopping
Responsibilities
Lead end-to-end design, configuration, and delivery of O2C system capabilities, including Oracle AR, Billing Platform, Collections, Credit, and CDM
Ensure O2C workflows are designed with both upstream and downstream dependencies in mind to support accurate accounting and reconciliation (e.g., FAH integration)
Translate business needs into scalable, compliant system solutions across invoicing, payment processing, dunning, and credit workflows
Serve as the functional DRI on O2C initiatives, partnering with project managers and cross-functional teams through discovery, build, and sustainment
Partner with Finance, Accounting, Engineering, Operations, and IT to ensure coordinated delivery across the O2C ecosystem
Build and maintain trusted stakeholder relationships, helping to shape the roadmap and identify enhancement opportunities
Translate functional requirements into clear, actionable system designs, serving as a bridge between business and technical teams
Identify opportunities to streamline and automate O2C processes, including invoicing, customer onboarding, credit reviews, and payment application
Ensure alignment with SOX, internal controls, and audit requirements across all O2C systems and workflows
Maintain clear documentation of current- and future-state workflows and key configuration decisions to support readiness and auditability
Stay up to date with Oracle Cloud quarterly releases and emerging O2C features, proactively identifying enhancements
Contribute to a culture of innovation by sharing leading practices, leading enablement sessions, lunch-and-learns, training documentation for various audiences, and promoting team experimentation
Actively explore and prototype AI and automation use cases—from dunning automation to intelligent exception handling—using internal tools like Gumloop, Ava, and others
Evangelize an AI-first mindset by leading internal experimentation, sharing results, and championing AI adoption in day-to-day work across the systems and business teams
Mentor junior team members and peers, fostering a high-performing, collaborative culture within the systems team
Guide the development of complex O2C-related solutions and provide structured feedback and coaching on analytical and technical growth areas
Promote knowledge-sharing and accountability while supporting alignment with strategic team goals
Contribute to Oracle security and role design discussions specific to the O2C landscape, ensuring adherence to least-privilege principles
Collaborate with Compliance and Audit partners to ensure all solutions are built with strong governance and control requirements in mind
Qualification
Required
Deep functional expertise in Oracle Cloud ERP O2C modules including Customer Data Management (CDM), with working experience across Billing Platform and HighRadius
Familiarity with Fusion Accounting Hub (FAH) and how O2C subledger data could be consumed from external systems
At least four full-cycle O2C implementations, including solution design, testing, deployment, and support
Strong problem-solving skills and the ability to optimize O2C processes from both a systems and business perspective
Experience managing O2C system enhancements in fast-paced, cross-functional environments
Strong understanding of the broader Oracle ecosystem, including integration points between O2C and other modules or applications
Intellectually curious and eager to expand their understanding of financial systems and emerging technology
Proactive and self-directed, with a strong sense of ownership and a continuous improvement mindset
Comfortable with experimentation and iterative learning, especially as AI transforms financial operations
Effective communicator who engages constructively with both business and technical stakeholders
Strategic yet detail-oriented, with the ability to align long-term vision with near-term execution
Preferred
Oracle Financials Cloud: Receivables 2024 Certified Implementation Professional Certification
Experience integrating Salesforce, Billing and/or Revenue platforms with Oracle ERP
Background working in agile or hybrid delivery models
Exposure to AI or automation initiatives within financial systems
Benefits
New hire equity grant
Annual refresh grants
Company
Instacart
Instacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers.
1001-5000 employees
H1B Sponsorship
Instacart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (156)
2024 (173)
2023 (111)
2022 (159)
2021 (170)
2020 (59)
Funding
Current Stage
Public CompanyTotal Funding
$2.92BKey Investors
T. Rowe PriceTiger Global ManagementD1 Capital Partners
2023-09-19IPO
2021-11-01Private Equity· $232M
2021-09-05Secondary Market
Leadership Team
Chris Rogers
Chief Executive Officer
Brandon Leonardo
Co-Founder
Recent News
2026-01-09
Company data provided by crunchbase