NEOGOV · 5 months ago
Administrative Assistant 3/ Receptionist
King County - Seattle - Downtown Business, WA
Full-time
Onsite
New Grad, Entry Level
$3,925/mo - $5,271/moNEOGOV is the Washington State Housing Finance Commission, which provides affordable housing financing. The role of Administrative Assistant and Receptionist involves being the first point of contact, delivering exceptional customer service, and performing various administrative tasks to support the Commission's operations.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Serve as the primary point of contact, providing exceptional customer service and managing all incoming communications for the Commission
Operate a multi-line phone system and direct inquiries, ensuring efficient and accurate routing of calls and visitors
Provide essential administrative support across various divisions, including general office tasks, correspondence, and special projects
Support Homeownership program operations through precise data entry, technical assistance to external partners, and managing program-related documentation
Maintain database integrity by accurately inputting and updating contact and program-related information in systems like Salesforce and HomeBase
Ensure front-office security and manage visitor protocols, contributing to a safe and professional environment
Handle incoming mail, faxes, and packages, ensuring timely distribution and organization
Qualification
Required
Excels at providing excellent customer service as the initial point of contact for all callers and visitors
Proficient in operating multi-line phone systems, accurately directing inquiries, and communicating clearly and professionally, both verbally and in writing
Competent at maintaining office security, including managing visitor access and issuing badges
Ability to quickly learn and apply knowledge of Commission programs (e.g., Homeownership, Multifamily Housing) to assist callers and visitors accurately
Demonstrated experience in preparing correspondence and reports using word processing, spreadsheet, and database applications
Capable of handling general office duties, including sorting mail and routing packages
Skilled in accurate data entry
Preferred
High school diploma or equivalent
Demonstrated experience in a clerical, office, or administrative position
Working knowledge of Microsoft Office and Salesforce
Benefits
A full array of family medical, dental, life and long-term disability insurance coverage
A state retirement plan
Deferred compensation
12 paid holidays
Paid vacation, sick, and military leave
Subsidized bus, train, or ferry passes
Credit union memberships
Alternate workweek schedules
Telecommuting
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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