Apply on Employer Site

Penumbra, Inc. · 5 months ago

Sr Developer SFDC/CRM

Alameda, CA

Full-time

Onsite

Senior Level, Lead/Staff

$141K/yr - $211K/yr

15+ years exp

Penumbra is a global healthcare company focused on innovative therapies, and they are seeking a Senior IT Customer Relationship Management Cloud Developer. The role involves managing relationships with Sales, Services, and Marketing, leading CRM initiatives, and developing solutions to enhance customer interactions.

Medical Device

H1B Sponsor Likely

Responsibilities

Responsible for managing and supporting the relationship with Global Sales, Services and Marketing, utilizing proactive account management strategies, and developing strong business relationships

Supporting and implementing various systems that strengthen the relationship between Penumbra and its customers

Understand customers’ needs thereby the company can update its plans to fulfill them

Act as a Lead CRM Cloud Developer for all CRM, CPQ requirements and functionality

Responsible for business and functional analysis, project delivery, success criteria and risk analysis

Hands on ability to design, develop and maintain custom data input screens, reports, dashboards, validation rules, and workflows

Lead technical design and architectural sessions within the functional areas of Customer Data Management, Accounts, Contacts, Leads, Opportunities, Quotes, Pricing, Orders, Cases, Contracts, Billing etc

Manage data migration and data cleansing from existing applications and spreadsheets into new CRM applications

Experience in design thinking, CRM design and implementation, Agile methodology and tools

Provide technical support for analysis of business requirements and applicability to the current or planned Salesforce Platform capabilities

Architect, design, implement world-class products and solutions

Develop functional architecture design and contribute to supporting the overall goals of the organization

Designs long-term, reliable, and end-to-end technical architectures, which includes building solutions and POC s based on internal customer and project needs

Transforms detailed requirements into a complete, detailed systems design document and design consistent, extensible, and integrated data access enterprise components across distinct data sources and platforms

Maintain system metrics to track trends in usage and data integrity

Identify problems and craft technical / communication plans to remedy

Participate in cross-functional teams that address strategic business issues involving CRM, Marketing, and Sales / Service operations

Responsible for building out roadmap for CPQ/CRM and driving efficiencies in the Go to Market functions

Develop training materials and train users on CRM tool functionality

Work with Data Management Team to support Customer Master Data and touchpoints to our Master Data Platform

Working with PM and Scrum Master to delegate tasks and tickets to appropriate team members

Provide high quality solutions to business problems for CRM for Sales and Marketing

This is a Hands-on role for a person that can roll up their sleeves for Salesforce Administration, Configuration, POC’s, design, and development discussions and triaging with business personnel

Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures

Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company

Ensure other members of the department follow the QMS, regulations, standards, and procedures

Perform other work-related duties as assigned

Qualification

SalesforceCRMCPQData ManagementAgile methodologyData MigrationDevOpsScrum certificationTechnical troubleshootingMS Office proficiencyInterpersonal communicationOrganizational skillsAttention to detail

Required

Bachelor's degree in Engineering/CS/MIS or related field with 15 + years of experience, or equivalent combination of education and experience

7+ years of SaaS business applications experience including robust hands-on experience in Marketing, CRM (Microsoft & or Salesforce), Master Data Management, CPQ and Enterprise Architecture

2 CRM implementations, Customer Master implementation

Experience working with business and technology leaders to solve complex business and systems problems

Experience managing offshore teams

Strong technical and functional troubleshooting skills within CRM (either Microsoft and Salesforce, preferably both)

Strong oral, written, and interpersonal communication skills

High degree of accuracy and attention to detail

Proficiency with MS Word, Excel, and PowerPoint

Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously

Preferred

MS degree or certification preferred

DevOps experience a plus

Scrum Agile certification a plus

Benefits

Medical

Dental

Vision

Life

AD&D

Short and long-term disability insurance

401(k) with employer match

Employee stock purchase plan

Paid parental leave

Eleven paid company holidays per year

A minimum of fifteen days of accrued vacation per year, which increases with tenure

Paid sick time in compliance with applicable law(s)

Company

Penumbra, Inc.

Glassdoor3.3

Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies.

Founded in 2004

Alameda, CA, US

1001-5000 employees

http://www.penumbrainc.com

H1B Sponsorship

Penumbra, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (36)

2024 (42)

2023 (46)

2022 (43)

2021 (36)

2020 (26)