Apply on Employer Site

Stress-Free · 5 months ago

Secret Shopper

South Bay

Full-time

Onsite

New Grad, Entry Level

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. As a secret shopper, you will help ensure the highest standards of customer service and experience across all locations.

AutomotiveFleet ManagementService Industry

Responsibilities

Visit designated Stress Free Auto Care locations anonymously to evaluate customer service and facility conditions

Accurately document experiences, interactions, and service details

Complete and submit detailed evaluation forms promptly after each visit

Provide constructive feedback to assist in improving customer experiences

Qualification

Observational skillsWritten communicationConfidentialityCustomer service experienceFlexibility

Required

Excellent observational and written communication skills

Ability to follow precise instructions and maintain confidentiality

Reliable transportation to visit assigned locations

Flexibility to complete assignments within required timeframes

Preferred

Previous experience as a secret shopper or in customer service

Company

Stress-Free

Stress-Free is a tech-enabled services company that focuses on building a national automotive brand.

Founded in 2019

Mountain View, California, USA

51-200 employees

https://www.StressFree.com

Funding

Current Stage

Growth Stage

Total Funding

unknown

Key Investors

Afore Capital

2021-07-04Series Unknown

2017-06-01Pre Seed

Leadership Team

Yinon Weiss

Founder / CEO

Company data provided by crunchbase