RiteRug Flooring · 6 months ago
Retail - Outside Account Manager
RiteRug Flooring is seeking a highly motivated Outside Sales Account Manager to manage client relationships and drive sales in the Raleigh/Durham area. The role involves understanding client needs, providing accurate project measurements and estimates, and ensuring exceptional customer satisfaction for flooring installations.
E-CommerceRetail
Responsibilities
Cultivate and maintain positive, long-term customer relationships
Provide precise measurements and detailed specifications for flooring installations
Efficiently utilize technology and company software for reporting, submitting orders, and managing client communications
Proactively follow up with clients to ensure complete satisfaction upon project completion
Assess the current condition of project sites to identify and address potential issues before and during flooring installations
Communicate clearly and effectively with clients, internal support staff, and subcontractors
Perform other duties as assigned to support sales and operational objectives
Qualification
Required
Minimum of a High School Diploma or equivalent
Demonstrated knowledge of flooring or construction processes and materials
Possession of a valid driver's license and reliable transportation
A self-starter with a strong customer-centric approach and excellent interpersonal skills
Ability to effectively multi-task and prioritize responsibilities in a dynamic environment
Strong oral and written communication skills
Proven ability to work independently and effectively problem-solve
Comfortable working with and eager to learn new technology systems and software
Enthusiasm for continuous learning and professional growth
Preferred
Experience using Measure Square or RFMS Measure software
Prior experience specifically in flooring sales or installation
Company
RiteRug Flooring
Established in 1934, RiteRug Flooring is one of the largest flooring retailers and suppliers in the nation, offering a huge selection of flooring options with unbeatable prices including carpet, hardwood, laminate, vinyl, and tile as well as environmentally friendly selections.