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Macy's · 5 months ago

Retail Alterations Tailor/Seamstress, Burbank Town Center - Full Time

200 East Cypress Avenue, Burbank, CA, 91502, US

Full-time

Onsite

New Grad, Entry Level

Macy's is proudly America’s Department Store, known for its fashion and community contributions. The Tailor/Seamstress role involves sewing and altering garments to meet customer preferences while providing exceptional customer service and maintaining operational records.

Consumer GoodsFashionRetail

Responsibilities

Perform basic alterations on garments including, but not limited to, sleeves, backs, sides, collars and bodices, inserting shoulder pads, altering waists, taking out hems to lengthen, shortening lengths, and adding cuffs

Do minor repairs to garments by replacing buttons, mending seams, and replacing hem

Provide an exceptional customer experience by ensuring the customer is always the priority

Give advice regarding the fit and care of garments to customers

Write up alterations tickets recording the details of the alterations being made on the garment

Press and steam garments before returning to customer

Be knowledgeable of styles, fits, and fabrics to better serve the customer

Maintain records for alterations department

Inform team leader/ CSX manager of supply needs that arise in daily operations

To carry out the more complex customer fittings as needed

Follows shortage programs and procedures

Dependable attendance and punctuality

Qualification

Sewing skillsAlterations experienceCustomer serviceSewing machine operationRecord keepingInterpersonal skillsAdaptabilityTeamwork

Required

High School Diploma or equivalent required

Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers

Resourceful and able to adapt quickly to changing priorities

Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities

Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

This position requires lifting, constant moving, standing, and reaching with arms and hands

Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders

Reaching, including above eye level, crouching, kneeling, and stooping

Involves close vision, color vision, depth perception, and focus adjustment

Must be able to operate and perform basic maintenance on sewing machines

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions