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Evertz · 5 months ago

Applications Engineer - Colorado Springs, CO

Colorado Springs, CO

Full-time

Hybrid

New Grad, Entry Level

Evertz Microsystems is a leading global manufacturer of broadcast equipment and solutions. The Applications Engineer will be responsible for installation, maintenance, and technical support of broadcasting systems, acting as a key point of contact for customers and ensuring successful product deployment.

BroadcastingManufacturingSoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Travel to customer sites for installation, maintenance, and upgrading of systems, including both hardware and software components

Provide on-site and remote technical support to ensure successful deployment and operation of products

Serve as the primary point of contact for customers, listening to their concerns and needs with professionalism and technical insight

Act as a liaison between customers and internal teams, especially sales and engineering, to communicate feedback and identify potential business opportunities

Document service activities, system performance, and customer feedback in a clear and timely manner

Support technical training and onboarding for customers when needed

Travel to US-based customers as needed

Provide other duties as assigned and adhere to company policies and procedures