Slot Technical Shift Manager jobs in United States
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Mystic Lake Casino Hotel · 1 week ago

Slot Technical Shift Manager

Mystic Lake Casino Hotel is seeking a Slot Technical Shift Manager to enhance leadership skills and oversee Slot Technicians. The role involves managing technical projects, ensuring regulatory compliance, and providing high-quality service while maintaining slot machines and associated equipment.

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Responsibilities

Schedules and oversees Slot Technicians and coordinates daily tasks to ensure quality service, regulatory compliance, and protection of company assets. Generates and investigates system activity reports to identify repair and compliance issues
Maintains all hardware and software applications currently being used
Acts as mentor in development of Floor Tech to Bench Tech. This includes training and development. Completes performance appraisals on direct reports
Conducts machine verifications for large jackpots and reports results to the Slot Shift Manager before jackpot hand pay
Resolves guest-related machine problems in a prompt, courteous and professional manner
Occasional tasks
Acts as a Slot Technician as needed
Verifies all machine set-up completed by Slot Technicians to ensure equipment/system integrity and regulatory compliance
Acts as verifier and signatory in accordance with asset control procedures
New technology research, testing and recommendations
Assists in the destruction of Gaming Equipment
Participates in machine deliveries (In and Out)
Recruits, interviews, and selects team members
Driving is not an essential function of this job. In the event driving is required, team members must adhere to the driving standards determined by the Gaming Enterprise

Qualification

Slot repair experienceSupervisory experienceElectronics degreeHardware maintenanceSoftware applicationsTrainingDevelopmentGuest serviceCompliance officerTeam recruitment

Required

Must be 18 years of age or older
Associates Degree in Electronics field or a combination of education and Slot repair experience equal to three years
Three years supervisory experience to include one year in Slot repair
Valid Class D driver's license may be required with a good driving record

Benefits

Medical
Dental
Life and disability insurance
Onsite medical clinics and pharmacy
401(k) retirement plan
Paid time off
Wellness programs
Discounts on childcare
Fuel
Bus passes
Fitness membership
Free uniforms
Free uniform cleaning
Tuition reimbursement

Company

Mystic Lake Casino Hotel

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Mystic Lake Casino Hotel is a casino that offers nonstop gaming action, dining, drinks and entertainment services.

Funding

Current Stage
Late Stage

Leadership Team

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Katie Alger
Talent Acquisition Partner
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Company data provided by crunchbase