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Daikin Comfort · 1 day ago

Quality Control Manager

Chatsworth, CA

Full-time

Onsite

Senior Level, Lead/Staff

$108K/yr - $135K/yr

10+ years exp

Daikin Comfort is committed to ensuring product and process quality through proactive improvement initiatives. The Quality Control Manager will focus on customer satisfaction, continuous improvement, and operational excellence while managing quality metrics, audits, corrective actions, and supplier performance.

Consumer ElectronicsConsumer GoodsHeating Ventilation and Air Conditioning (HVAC)ManufacturingMechanical Engineering

Responsibilities

Be the chief advocate for the Customer, ensuring that we have a sense of urgency and are focused on customer satisfaction in all areas

Through a comprehensive set of established metrics, track and communicate the current state of operations and manage the site’s achievement of stated quality goals

Drive a culture of continuous improvement and assuring quality by virtue of system adherence

Oversee and manage the Corrective and Preventive Action system for corrections to product designs, supplier issues, manufacturing processes, and the Quality Management System

Communicate internally regarding current quality problems such as problem descriptions, status, root cause analysis, and resolution timetable

Take an active and visible leadership role in the development and launch of new products

Manage and report on the speedy resolution of any and all current quality issues

Ensure product design changes have been fully verified and validated prior to implementation

Work with Supplier Quality and Reliability to ensure supplier changes are fully qualified before implementation

Work with Manufacturing Engineering to ensure that all manufacturing process changes are qualified prior to implementation

Ensure the Quality Policy is understood at all levels at the site and used to guide decision-making

Use extensive knowledge and experience to advise, counsel, and train site personnel on the application of quality tools

Manage all aspects to ensure smooth operation of the Quality Department, including work assignments, scheduling, hiring, performance management, and budgets

Support Engineering with Machine and Tooling validation

Manage and coordinate third-party ISO 9001 audits and UL/ETL inspections

Develop PPAP packages for certain customers

Support Purchasing in qualifying new suppliers

Perform statistical analysis to drive improvement

Oversee raw material receiving inspection, calibration, product/process audits, and quality lab testing

Provide Quality Support to other Quietflex Plants as needed

Perform additional projects/duties to support ongoing business needs

Qualification

Quality Management SystemLean Six SigmaStatistical AnalysisRoot Cause AnalysisAPQP SystemsPPAP PreparationProject ManagementTeam BuildingData Analysis ToolsTechnical BackgroundEthicsLeadership SkillsCommunication SkillsInterpersonal SkillsIntegrity

Required

10+ years in a manufacturing environment

Bachelor's degree in an Engineering field

High level of knowledge in project management methods with experience in project costing to drive waste streams and solid technical background (HVAC preferred)

Quality/Lean training with experience leading large-scale improvement projects

Expertise in warranty data mining, customer interface, and field service

Excellent leadership skills, fostering employee development, delegation, and performance management

Familiar with data analysis tools including Excel, pivot tables, databases, and statistical analysis software

Ability to convert data into actionable information and effectively communicate it

Proficient in statistical methods, root cause analysis, DMAIC, FMEA, DOE, and Lean Six Sigma methodologies

Strong communication skills, including presentation development, public speaking, and meeting facilitation

Effective collaboration, interpersonal skills, relationship management, and team-building skills

Experience in managing APQP systems and preparing PPAPs

Experience managing UL/ETL inspections and follow-up services

Ability to apply excellent judgment, strong work ethics, and integrity on the job

Preferred

Master's degree in science or engineering preferred

Certifications preferred: ASQ Certified Quality Engineer, Certified Manager of Quality/Organizational Excellence, Certified Six Sigma Black Belt, or Green Belt