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DocGo · 5 months ago

Billing Supervisor

Queens, NY

Full-time

Onsite

Mid Level

$25/hr - $27/hr

3+ years exp

DocGo is leading the proactive healthcare revolution with an innovative care delivery platform. The Billing Supervisor will oversee the billing department, ensuring efficient billing processes, resolving patient complaints, and supervising staff to maintain high standards in patient billing and collections.

Health CareInformation TechnologyProfessional ServicesTelehealth

Growth Opportunities

Responsibilities

Implement and/or assist internal billing process and procedures

Implement and/or assist processes for verification of patient benefits

Supervise staff in the Billing department (including billing, follow-up, collections, customer service team members)

Prepare and re-submit clean claims in various methods (e.g., electronically, paper, online)

Identify and resolve patient billing complaints

Coordinate collection of needed insurance documents for billing

Rebill insurance companies or other third parties to secure payment for patients

Follow-up and report status of delinquent accounts

Review accounts for possible assignment and makes recommendations

Perform various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers

Establish payment plans to help patients manage payment of bills

Respond to patient billing and statement inquiries

Prepare Health Insurance analysis reports on a weekly basis

Make recommendations to management for write-offs

Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations

Additional duties as outlined by the Revenue Cycle Director or CRO

Qualification

Billing process knowledgeICD-10CPT codesInsurance claims collectionMS Office proficiencyHealthcare regulations knowledgeProblem-solving skillsOrganizational skillsInterpersonal skillsCommunication skills