NEOGOV · 5 months ago
Microsoft Office Specialist/Business Analyst
Tallahassee, Florida
Full-time
Hybrid
Mid Level
3+ years expNEOGOV is seeking a detail-oriented and highly motivated Microsoft Office Specialist with a strong focus on Microsoft Word to support internal customers in the Florida House of Representatives. This hybrid role blends document troubleshooting, training, and business analysis, offering a unique opportunity to learn the legislative process while supporting mission-critical documentation workflows.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Create, format, edit, and troubleshoot professional documents using advanced Microsoft Word functions
Apply styles, templates, table of contents, bookmarks, content controls, and document protection techniques
Provide hands-on assistance and informal training to committee staff regarding Word functionality and formatting standards
Collaborate with IT developers and subject matter experts to translate business requirements into technical solutions
Analyze workflows and propose improvements to support legislative operations
Coordinate small-scale IT and documentation projects, ensuring timely deliverables and clear communication
Design and execute test scripts and validate new features, applications, or functions in collaboration with IT developers and committee staff
Produce technical reports, manuals, and operational materials in support of committee activities
Maintain confidentiality and secure handling of sensitive documentation
Participate in learning activities focused on understanding legislative procedures and cycles
Qualification
Required
High proficiency in Microsoft Word with strong grammar, layout, and proofreading skills
Experience in troubleshooting formatting issues and guiding others through best practices
Strong ability to manage multiple concurrent projects and meet tight deadlines
Ability to analyze user requirements and prepare functional specifications
Excellent verbal and written communication skills, with a talent for distilling complex concepts
Proven interpersonal skills for collaboration with internal customers in a legislative setting
A bachelor's degree from an accredited college or university in computer science, management information systems, mathematics, or engineering
Progressively responsible information systems experience can substitute on a year-for-year basis for the required college education
Any combination of progressively responsible information systems experience and post-secondary training in disciplines as described above totaling four years
Preferred
Microsoft Office Specialist (MOS) Certification in Word (Associate or Expert level)
Proficient in Microsoft Office Suite, Windows OS, and remote support tools
Experience with SharePoint or other document collaboration platforms
Strong understanding of computer systems, mobile devices, and other tech products
Familiarity with project management methodologies and tools
Minimum of 3 years of experience in business analysis and/or office specialist support
Background in administrative, clerical, legal assistant, or technical writing roles
Experience analyzing and interpreting user requests and translating them into actionable solutions
Interest in civic engagement and the mechanics of policy-making
Ability to interact professionally with stakeholders across various levels
Calm under pressure and responsive to customer needs
Ability to establish and maintain effective working relationships with others
Ability to work both independently and as part of a team
Excellent communication and interpersonal skills
Benefits
Affordable health insurance options
Free dental
Long-term disability and employee life insurance
Competitive retirement
College tuition waiver program
Employee assistance program
Paid annual and sick leave
Paid holidays
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase