Apply on Employer Site

CACI International Inc · 6 months ago

Network Operations Center (NOC) Program Lead

US VA Sterling

Full-time

Hybrid

Senior Level

$104K/yr - $218K/yr

5+ years exp

CACI International Inc is seeking an experienced and skilled Network Operations Center (NOC) Program Lead to oversee their dispersed 24/7/365 NOC team. The NOC Lead will manage day-to-day operations, ensuring efficient monitoring, troubleshooting, and maintenance of network infrastructure and systems.

Information TechnologyService IndustrySoftware

Comp. & Benefits

No H1B

Security Clearance Required

Responsibilities

Lead a team of NOC engineers and technicians, providing guidance, training, and mentorship to ensure optimal performance and development

Oversee daily operations of the NOC team, including scheduling, task allocation, and performance management

Ensure the continuous monitoring of network devices, systems, and applications to detect issues proactively and respond to critical events

Lead the team in responding to network incidents, managing escalation procedures, and ensuring timely resolution, and stakeholder notification

Work closely with other IT teams to resolve issues and improve network infrastructure

Generate and analyze performance reports and incident metrics for senior management and other stakeholders

Create and continuously evaluate and improve NOC procedures, tools, and workflows to enhance the overall efficiency and effectiveness of the team

Provide technical guidance and mentorship to NOC team members

Participate in on-call rotation for after-hours support

Qualification

Network OperationsIncident ManagementNetwork SecurityTeam LeadershipNetwork Monitoring ToolsAnalytical SkillsProblem-SolvingCommunication SkillsRotating ShiftsNOC ProceduresPerformance ManagementTask AllocationStakeholder NotificationPerformance ReportsContinuous ImprovementTechnical Guidance24/7 EnvironmentCCNA CertificationCCNP CertificationCompTIA Network+FlexibilityFast-Paced EnvironmentWritten CommunicationVerbal CommunicationMentorship

Required

TS/SCI with Poly required

Bachelor's degree in Business Management, Computer Science, Information Technology, or equivalent work experience

5+ years of related work experience

Strong understanding of network protocols, infrastructure, and security concepts

Experience with network monitoring tools and ticketing systems

Excellent problem-solving and analytical skills

Strong leadership and team management abilities

Exceptional communication skills, both verbal and written

Ability to work in a fast-paced, high-pressure environment

Flexibility to work rotating shifts, including nights, weekends, and holidays

Strong leadership and team management abilities

Effective communication skills, both verbal and written

Ability to work in a fast-paced, 24/7 environment

Preferred

Relevant certifications such as CCNA, CCNP, or CompTIA Network+

Benefits

Healthcare

Wellness

Financial

Retirement

Family support

Continuing education

Time off benefits

Company

CACI International Inc

Glassdoor4.0

At CACI International Inc (NYSE: CACI), our 25,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and technology to meet our customers’ greatest challenges in national security.

Founded in 1962

Arlington, Virginia, USA

10001+ employees