Murgado Automotive Group · 6 months ago
Automotive Parts Counterperson -CDJR
Murgado Automotive Group is a leading name in the automotive industry, and they are seeking a motivated Automotive Parts Counterperson to join their parts department team. This role is essential for ensuring that customers and service technicians receive the correct parts and information to maintain vehicles in optimal condition.
AutomotiveTransportation
Responsibilities
Assist customers, technicians, and service advisors with parts inquiries in-person, over the phone, or through online platforms
Accurately identify and recommend the correct automotive parts based on the customer’s needs and vehicle specifications
Provide exceptional customer service by listening to customer requests and providing prompt solutions
Process parts orders, including checking availability, pricing, and delivery timelines
Maintain and manage parts inventory by tracking stock levels, placing orders, and restocking shelves as needed
Assist in organizing and maintaining the parts department, ensuring that all parts are stored and labeled correctly for easy access
Collaborate with the service department to fulfill parts requests for vehicle repairs in a timely manner
Handle parts returns and warranty claims as necessary
Stay up-to-date with new automotive products, services, and parts to better serve customers
Provide input on process improvements and assist with inventory control measures
Perform additional duties as assigned by management
Qualification
Required
Knowledge of automotive parts and accessories
Strong customer service and communication skills
Ability to handle multiple tasks efficiently while maintaining attention to detail
Proficiency in using parts lookup tools, computer systems, and related technology (e.g., CDK, Reynolds & Reynolds, or similar systems)
Strong organizational and time management skills
Ability to work well in a fast-paced environment and as part of a team
Must have a valid driver's license and a clean driving record
Preferred
Previous experience as an automotive parts counterperson or in a similar automotive role
Bilingual in English and Spanish
Benefits
Comprehensive benefits package including Medical, Dental, and Vision Insurance.
401(k) with company match.
Paid time off and holidays.
Employee discounts on parts, service, and vehicle purchases.
Ongoing training and opportunities for career advancement.
Company
Murgado Automotive Group
Murgado Automotive Group is one of America’s most exciting automotive groups, where you will find an extensive selection of Audi, Alfa Romeo, Bentley, BMW, Buick, Cadillac, Ferrari, GMC, Honda, Infiniti, Mazda, Mercedes-Benz Luxury Pre-Owned, Porsche, Volkswagen & a wide variety of Certified pre-owned vehicles.