MODE Global · 6 months ago
Product Manager - Hybrid Dallas, TX or Chattanooga, TN
Dallas, TX
Full-time
Hybrid
Mid, Senior Level
5+ years expMODE Global is the 5th largest truckload broker and largest non-asset intermodal provider in North America, dedicated to providing a supportive workplace for its employees. They are seeking a Product Manager to lead the digital portfolio, focusing on scaling operations, creating a product roadmap, and driving cross-functional collaboration to enhance efficiency and value in their offerings.
Air TransportationFreight ServiceShippingTransportation
Responsibilities
Audit the full tech stack (internal & vendor) and map each asset to customer/jobs‑to‑be‑done, data flows, TCO, and contractual constraints
Establish a single source of truth: capability matrix, dependency diagram, and ROI heat‑map
Publish first cut of a “stop / start / invest” recommendation
Deliver board‑ready, rolling 18‑month product roadmap covering build‑buy‑partner decisions, major epics, capacity estimates, and success KPIs
Stand‑up lightweight portfolio governance (quarterly prioritization, stage‑gate, burn‑up reporting)
Drive two sunset or consolidation initiatives that reduce duplicative spend and support load on TMS teams
Cut redundant vendor or license cost by ≥ 12 %
Release at least one cross‑product feature bundle that lifts gross margin per load by ≥ X bps
Establish sustainable cadence where engineering commitments hit ≥ 80 % predictability and stakeholders know “what’s next” two quarters out
Tech‑stack rationalization – Maintain the capability matrix; model cost‑of‑delay vs. cost‑to‑continue for every component; recommend retire/replace/retain actions backed by data
Roadmap creation & communication – Translate MODE’s strategic themes (margin expansion, automation, carrier retention, ESG reporting, etc.) into prioritized epics with clear acceptance criteria and value hypotheses; socialize with execs and functional heads
Backlog & delivery leadership – Help write user stories, groom with engineering, and track sprint‑level progress across multiple squads (internal & vendor). Proactively remove blockers and escalate trade‑offs
Data‑driven decision making – Define and monitor product KPIs (MAPE for pricing, adoption % for VPO modules, average load‑build time, etc.); run A/B or phased rollouts when appropriate
Stakeholder management – Serve as the connective tissue among Operations, Sales, Finance, Carrier Relations, and external partners; ensure all voices are captured yet decisions are swift
Vendor & contract insight – Partner with Legal/Procurement to assess SLAs, usage tiers, and renewal cliffs; feed findings into roadmap timing
Change management – Craft launch plans, enablement assets, and feedback loops so new features stick in a freight‑brokerage environment of agents, employees, and carriers
Qualification
Required
5+ years in product management or solution consulting, preferably in freight tech, TMS, or supply-chain SaaS; proven wins in platform rationalization or post-merger tech cleanup
Hands-on experience with agile/lean practices (OKRs, capacity planning, WSJF, Jira/Azure Boards)
Strong systems thinking—able to visualize data pipelines, microservices, and integration points without needing to write code
Financial acumen: comfortable modeling unit economics and presenting trade-offs to executives
Influencer: can translate between engineering detail and business impact, securing alignment among CEO, COO, CIO, sales leaders, and carrier partners
Preferred
Familiarity with EDI vs API freight integrations, predictive pricing models, carrier marketplace design, and ESG/Sustainability reporting requirements
Benefits
Medical, dental, and vision with flexible time off policies
Generous match to your 401k plan
Company
MODE Global
MODE Global provides transportation, freight, shipping, and package of parcel solutions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lance Malesh
President / CEO
Recent News
2025-12-05
Company data provided by crunchbase