Madison Resorts ยท 5 months ago
Restaurant Host/Hostess (Harry's Ocean Bar & Grille)
Cape May, NJ
Full-time
Onsite
New Grad, Entry LevelMadison Resorts is an iconic Cape May resort hotel and they are seeking a Restaurant Host/Hostess to assist the restaurant manager in promoting a smooth flowing and high-quality guest service experience. The role involves ensuring positive guest interactions and maintaining a professional image while managing seating and guest communications.
Hospitality
Responsibilities
Know, understand, and adhere to company established policies and procedures
Ensures guest interactions are always positive. Smiles with every guest
Be neat, well groomed, and maintain a professional image for all our guests
Utilizes knowledge of room dynamics, seating capacities and assignments
Communicate to the restaurant manager when inventory items need reordering
Controls and maintains all paper products and promotional material
Answers the phone with proper phone etiquette and assist the guest with professionalism at all times
Communicate with the chef as to seating breakdown prior to each shift including special requests or large parties
Assists service personnel assigned or specified by manager
Ensures the menus are clean and that an appropriate number of menus are available
Accepts payments, completes transactions and complies with all established check procedures
Performs and executes closing paperwork and deposits within established procedures
Has extensive knowledge of menu, daily specials, promotional offerings, and is able to convey overall knowledge of property events and locations
Performs other related duties as assigned
Qualification
Required
Must be able to lift up to 25 pounds
Must be upbeat as you are the first and last person our guests see
Benefits
Benefits for Full-time team members
401k for Full-time team members
Discounted merchandise and dining
Fun work culture
Company
Madison Resorts
Madison Resorts is more than a place to stay with coastal comfort, beautiful views, and entertainment offerings.
Founded in 2021
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase