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Credit Union of Atlanta · 5 months ago

FULL-TIME TELLER

Atlanta, GA

Full-time, Part-time

Onsite

Entry Level

2+ years exp

Credit Union of Atlanta is seeking a Full-Time Teller to perform routine member transactions and provide excellent customer service. The role involves handling deposits, withdrawals, and other financial services while ensuring compliance with policies and regulations.

BankingFinancial ServicesLending

Responsibilities

Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, transfers and check cashing

Verify and process, under dual control, night drop, mail, and ATM deposits and transactions

Sell credit union monetary instruments

Provide members with the forms necessary to transact business at the credit union

Examine checks for endorsements and negotiability

Provide members with proper receipts for transactions

Cross-sell all credit union products and services

Responsible for performing all transactions in compliance with all policies, procedures, rules and regulations, including BSA/AML/CIP

Responsible for balancing cash drawer, verifying and securing cash and other credit union monetary instruments and property

Respond to members’ requests, problems and complaints, and/or direct them to the proper person for specific information and assistance

Receive and route member account information to proper department(s)

Assist members in opening new accounts, other service requests when possible

File member correspondence, loan folders, new member folders, signature cards, etc. and maintain signature card and other documents on ongoing basis

Provide routine information on credit union services or policies, including eligibility for membership, types of credit union accounts, loan interest rates, current savings/certificate rates, office hours and telephone numbers

Provide members with account status, including current balances and loan pay-off amounts

Assist other staff with balancing, filing, opening/closing, vault, ATM/Night Deposit, coin machine, to ensure smooth, timely operations and member service

Assist members waiting for member service as needed

Assist in any area as directed by the Branch Manager or Service Leader