First Command Financial Services, Inc. · 1 day ago
Advisor Support & Sales Operations Specialist
First Command Financial Services, Inc. is dedicated to helping service members and their families strengthen their financial security. The Advisor Support & Sales Operations Specialist will build and maintain relationships with the field-force, provide product knowledge, and support the achievement of sales targets through collaboration and proactive outreach.
Responsibilities
Plan and execute three (3) proactive calls, one-on-one’s, virtual trainings each day
Enter all activities and cases in Salesforce- the same week they are executed
Partner with the DSC on a Division Sales Plan using data to accelerate advisor penetration, drive the planning process, and grow sales in protection, investments, and banking
Lead with the First Command holistic planning process and position solutions in the context of that process and client needs
Act as an “ambassador” in the home office and with the field for the First Command vision, the holistic planning process, and the Integrated Sales structure and operating model
Build trust and deep partnerships with District Advisors and advisors
Build trust and a productive working relationship with your Division Sales Consultant
Collaborate with the DSCs to deliver a systematic follow-up process for all training workshops, district events and sales meetings etc. Create Salesforce campaigns that align with each of these events
Partner closely with the Solution-Leads, Product Management, and the Division Sales Consultant to deliver sales strategies to the DAOs, District Advisors and advisors
Partner closely with the Solution-Leads and the Internal Specialists to leverage opportunity lists of clients, and advisors for in-field sales initiatives
Partner with the DSCs to leverage the thought leadership and wholesaling horsepower of partner firms to drive sales in the region
Partner with the DSCs on content for division education workshops and own the follow-up for these events
Partner with the DSCs on content for District Client events and own the follow-up for these events
Stay current on industry trends, new product development, and industry best practices
Source learning and accreditation opportunities that will help expand your subject matter expertise and your sales skills
Always represent First Command in the highest possible manner and ensure all sales activities comply with industry regulations and company policies
Qualification
Required
Should have strong interpersonal and relationship-building skills
A deep understanding of products, funds, or financial services offered by the First Command
Effective communication skills, both written and verbal
Ability to identify and address client needs, objections, or concerns
Analyzing sales data and performance metrics
Bachelor's degree in business or finance required (EX09)
1+ years' experience for EX07, 5+ years' experience for EX08, 10+ years' experience for EX09
Experience analyzing and reporting on product performance, user feedback, market trends, and competitive analysis
Experience within the financial services industry
Proficiency in ACE/Sales Support and other emerging technology
Strong professionalism and ethical foundation
Series 6, 63, 65, and Life and Heath certifications (EX07-EX09)
Any experience that provides in-depth knowledge of the specific investment products or financial services offered by the hiring organization
Experience in roles that require strong customer service and interpersonal skills
Experience working in cross-functional teams
Prior experience in sales
Preferred
Bachelor's degree in business or finance preferred (EX07 & EX08)
Experience in roles such as financial advisor, financial consultant, or junior analyst
Company
First Command Financial Services, Inc.
First Command Financial Services, Inc. coaches our Nation’s military families in their pursuit of financial security.
Funding
Current Stage
Late StageRecent News
2025-11-22
24-7 Press Release Newswire
2025-05-08
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