J. Morrissey & Company ยท 5 months ago
Administrative Support Specialist - Customer Service
J. Morrissey is seeking an Administrative Support Specialist who is customer service oriented and ready to handle tough conversations. The role involves updating outdated files and making outbound calls to verify information, with in-depth training provided.
EmploymentRecruitingStaffing Agency
Responsibilities
Make outbound calls to verify information listed in files
Update and maintain accurate file records in the system
Document detailed notes for each call in the computer system
Handle challenging phone interactions with professionalism and resilience
Assist with general clerical tasks to support office operations
Qualification
Required
2+ years in phone based customer service work
Strong administrative and organizational skills with attention to detail
Professional phone presence