Administrative Support Specialist - Customer Service jobs in United States
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J. Morrissey & Company ยท 5 months ago

Administrative Support Specialist - Customer Service

J. Morrissey is seeking an Administrative Support Specialist who is customer service oriented and ready to handle tough conversations. The role involves updating outdated files and making outbound calls to verify information, with in-depth training provided.

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Responsibilities

Make outbound calls to verify information listed in files
Update and maintain accurate file records in the system
Document detailed notes for each call in the computer system
Handle challenging phone interactions with professionalism and resilience
Assist with general clerical tasks to support office operations

Qualification

Phone-based customer serviceAdministrative skillsOrganizational skillsProfessional phone presenceAttention to detail

Required

2+ years in phone based customer service work
Strong administrative and organizational skills with attention to detail
Professional phone presence

Company

J. Morrissey & Company

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Our Story: Founded in 1986 by Jim and Barbara Morrissey, J.

Funding

Current Stage
Early Stage

Leadership Team

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Barbara Morrissey
Vice President
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Company data provided by crunchbase