University of Massachusetts Lowell · 5 months ago
Principal Salesforce Systems Analyst
Lowell, MA
Full-time
Onsite
Lead/Staff
12+ years expUniversity of Massachusetts Lowell is committed to its Salesforce 'Connected Campus' strategy, maintaining an award-winning portfolio of Salesforce technologies to advance digital transformation and student success. The Principal Salesforce Systems Analyst is the senior platform leader responsible for the architecture, design, governance, and strategic evolution of the university’s Salesforce ecosystem, ensuring alignment with business needs and leading large-scale projects.
EdTechEducationMarket ResearchUniversities
Responsibilities
Lead large-scale projects, design complex cross-functional solutions, and set standards for platform adoption and usage
Work closely with stakeholders across the university to ensure that Salesforce capabilities are aligned with business needs, scalable, and maintainable
Contribute meaningfully to strategic planning, technical innovation, stakeholder engagement, and staff development within the Enterprise Applications group
Qualification
Required
Bachelor's Degree or higher required
Salesforce Certified Platform Administrator
Salesforce Certified Platform Administrator II
Salesforce Certified Platform App Builder
Gear Set Dev Ops Certification
12+ years of hands-on IT systems technical staff delivering enterprise application solutions including Salesforce experience engaging in business analysis, support for production Salesforce applications, App exchange products including but not limited to custom objects, workflows, validation rules, and process builder
Strong experience using a range of Salesforce and partner products such as Gearset, Salesforce Apex, Salesforce Triggers, Trigger Handler architecture, Salesforce Metadata API, Rest API and Soap APIs, VS Code, Form Assembly, DocuSign, DemandTools
3+ years' experience working in business analysis roles
3+ years' experience managing Salesforce project management and familiarity with agile methodologies
Expert working knowledge of Salesforce and a deep understanding of the Salesforce object models leveraging Salesforce declarative tools like Flow, Approvals, Validation rules, Dynamic Forms, Sharing Rules, etc
1-3 years working in Higher Education setting with Student Information Systems
Preferred
Experience building and implementing Salesforce GenAI/ Einstein / Agentforce
Experience with Salesforce Service Cloud projects supporting HCM
Salesforce Certification in Education Cloud
Salesforce Certifications in Architecture
Experience using Salesforce partner products including DellBoomi
2+ years integrating data efficiently into Salesforce and a thorough understanding of integration concepts, methodologies, and technologies including ETL tools
3-5 years demonstrated experience with an enterprise-grade Marketing Automation platform such as Pardot/Marketing Cloud, Marketo, Google Analytics, Social Media Marketing platforms, and other communication tools that integrate with Salesforce
Company
University of Massachusetts Lowell
UMass Lowell is a public university committed to preparing our students for work in the real world— solving real problems and helping real people— by providing an affordable high-quality education.
1001-5000 employees
H1B Sponsorship
University of Massachusetts Lowell has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (13)
2023 (21)
2022 (26)
2021 (21)
2020 (23)
Funding
Current Stage
Late StageTotal Funding
$17.62MKey Investors
National Science FoundationUS Department of EnergyNational Institute of Standards and Technology
2025-12-29Grant· $0.25M
2023-09-21Grant· $3M
2022-09-20Grant· $0.5M
Leadership Team
Arlene Parquette
Associate Vice Chancellor, Industry Partnerships and Economic Development
Jim Packard
Associate CIO, Chief Information Security Officer
Recent News
2025-10-20
Company data provided by crunchbase