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Ogury · 5 hours ago

Customer Success Manager

Denver, CO

Full-time

Hybrid

Mid Level

$60K/yr - $70K/yr

Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy. They are seeking a Customer Success Manager to drive meaningful impact across client relationships and campaign execution, ensuring best-in-class performance and exceptional client experiences.

AdvertisingBig DataData MiningMobile

Comp. & Benefits

Responsibilities

Build strong partnerships – Develop and maintain long-lasting relationships with key clients and agency stakeholders. You’ll be their go-to resource, advocate, and trusted partner

Own campaign execution – Manage the full lifecycle of a campaign—from setup and activation to performance reporting and post-campaign analysis

Lead your agency patch – Serve as the first point of contact and line of defense for all campaign needs, ensuring seamless communication and resolution of any issues

Stay informed – Become a subject matter expert in all things Ogury and the broader adtech landscape. Our industry evolves quickly, and staying ahead is part of the job

Provide strategic counsel – Offer thoughtful, tailored recommendations aligned with client goals, KPIs, and business objectives—backed by insights and a consultative approach

Identify growth opportunities – Spot potential for account expansion and work collaboratively with Sales to drive retention and incremental revenue

Deliver high-impact service – Champion Ogury’s solutions by ensuring clients receive high-quality support, campaign success, and measurable value

Represent Ogury externally – Attend client meetings, industry events, and social engagements to deepen relationships and position Ogury as a trusted leader in the space

Collaborate cross-functionally – Work closely with internal teams across AdOps, Sales, and Product to ensure a coordinated, results-driven client experience

Manage and mitigate risk – Anticipate challenges early in campaign setup or briefing, flag potential issues, and work proactively toward successful resolutions

Leverage insights – Use Ogury’s proprietary tools to uncover data-driven stories, delivering actionable insights and performance learnings that add value to every campaign

Qualification

Client-facing experienceMobile advertisingProgrammatic advertisingAnalytical skillsCampaign managementCommunication skillsMicrosoft Office SuiteGoogle SuiteCreative problem-solvingAttention to detailOrganizational skillsGrowth mindset