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Accenture · 13 hours ago

Utilities Industry Consultant/CIS Transformation

Miami, FL

Full-time

Onsite

Mid Level

$70K/yr - $206K/yr

3+ years exp

Accenture is a leading consulting firm specializing in the Utilities sector, focusing on digital customer engagement and operational improvements. The role involves leading strategic consulting engagements, building relationships with senior executives, and managing project teams to enhance client business performance and drive customer-centric transformations.

Business Information SystemsConstructionConsultingInformation ServicesInformation TechnologyInfrastructureManagement ConsultingOutsourcing

No H1B

Responsibilities

Lead strategic consulting engagements in energy retail and customer service, focusing on digital transformation, customer experience enhancement, and operational efficiencies

Serve as a primary client contact for senior executives, building trusted advisory relationships and ensuring alignment with client business objectives

Develop and execute strategies to improve client business performance, drive revenue growth, and support customer-centric transformation initiatives

Manage project teams, guiding junior members and ensuring project delivery meets quality, timeline, and budgetary expectations

Lead business development activities by identifying new opportunities, crafting proposals, and representing Accenture’s Utilities practice in sales pursuits

Actively contribute to thought leadership, staying current on industry trends, regulatory changes, and technological advancements in the energy retail sector

Drive team development and growth by mentoring team members and fostering a collaborative, high-performance work

Qualification

Utility Industry experienceSAPOracle platformMeter to Cash operationsCustomer Transformation expertiseAdvisoryConsulting experienceChange managementBusiness process designAgile project deliveryTeam mentoring

Required

Minimum of 3 years of experience in the Utility Industry, Customer Service project delivery / Customer Transformation project delivery

Minimum of 2 years of functional experience with either an SAP or Oracle platform

Expertise in Meter to Cash operations, functions, and technologies

Expertise in major Customer Transformation and technology implementations (e.g., CIS replacements)

Bachelor's degree or equivalent work experience

Ability to travel as needed

Preferred

You have at least 2 years of experience in an advisory or consulting role

Benefits

Medical

Dental

Vision

Life

Long-term disability coverage

A 401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Company

Accenture

Glassdoor3.9

Accenture is a professional services company that provides solutions in strategy, consulting, digital, technology and operations.

Founded in 1989

Dublin, Dublin, IRL

10001+ employees

https://www.accenture.com

Funding

Current Stage

Public Company

Total Funding

$6M

Key Investors

Youth Business International

2018-10-01Grant· $6M

2001-07-27IPO

Leadership Team

Jeff Laue

CEO and Senior Managing Director of Accenture Digital Inside Sales

Aditya Tandon

Intelligent Automation Canada Lead

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