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Equity Trust Company · 5 months ago

Accounts Receivable Specialist II

Westlake, OH

Full-time

Hybrid

Mid Level

Equity Trust Company is an industry-leading custodian of alternative assets in tax-advantaged accounts. The Accounts Receivable Specialist II is responsible for reconciling fees, researching disputes, posting payments, making collection calls, and assisting with billing.

Financial Services

Growth Opportunities

Responsibilities

Accurately assesses client fees in accordance with a fee schedule

Initiates collection calls for outstanding fees

Receives and responds to client communications regarding fees

Efficiently processes fee payments via debit from account, check or credit card

Reviews and processes fee waiver or refund requests to determine resolution

Assists in daily balancing requirements as well as management reporting

Responses to colleagues across the organization to resolve fee related questions

Scans items to bank

Maintains stored records of invoices and fee communications

Performs other duties as assigned

Qualification

Accounting degreeFinancial Customer ServiceCollections experienceMicrosoft OfficeDecision QualityBusiness AcumenResourcefulnessSituational Adaptability

Required

Associate degree in Accounting, Finance, or related field; relevant work experience may be considered in lieu of a degree

Intermediate-level proficiency in Microsoft Office

Preferred

Financial Customer Service experience desired

Collections experience preferred

Company

Equity Trust Company

Glassdoor4.3

Equity Trust Company is a financial services company that enables individual investors, financial professionals and institutions to diversify investment portfolios through alternative asset classes, including real estate, tax liens, private equity and precious metals.

Founded in 1974