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Lorain County Community College · 5 months ago

Part-Time Customer Service Rep - College Bookstore

1005 N Abbe Road, Elyria, OH, 44035, US

Full-time, Part-time

Onsite

New Grad, Entry Level

Lorain County Community College is seeking a Part-Time Customer Service Representative for their bookstore. The role involves providing courteous and professional service to students, staff, and the community, while performing various tasks such as operating the cash register, assisting customers, and maintaining the sales floor.

EducationHigher EducationTraining

Work & Life Balance

Responsibilities

Provide efficient, courteous service at the register and customer service desk, as well as on the sales floor; recommend products to customers through cross-selling; respond to in-person questions in a timely and friendly manner, connecting the customer with additional resources as needed; communicate customer needs and situations to the appropriate departments and/or managers for further investigation; troubleshoot work related problems by sharing new ideas with other team members and supervisors; operate a cash register and count down a personal till at the end of the shift; make outbound calls when customer ordered materials are in stock; answer in-bound calls to assist customers with meeting their bookstore needs; assist with merchandising and orderliness of displays; clean, organize, receive, remove, and price merchandise as directed; use a practical understanding of desktop computers to help navigate customers through the bookstore website; perform other duties as requested