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CACI International Inc · 5 months ago

System Administration - Tiered Support

Annapolis Junction, MD

Full-time

Onsite

Mid, Senior Level, Lead/Staff

$87K/yr - $182K/yr

5+ years exp

CACI International Inc specializes in providing innovative and secure IT solutions to clients in the defense and national security sectors. They are seeking a skilled System Administrator to maintain, troubleshoot, and optimize a variety of IT systems, ensuring the smooth operation of critical infrastructure.

Information TechnologyService IndustrySoftware

Comp. & Benefits

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Tier 1 (Help Desk) support for problem identification, diagnosis, and resolution

Tier 2 (Escalation) support for more complex issues, providing troubleshooting and in-depth analysis

Configuration and management of UNIX, Linux, and Windows operating systems

Installation and maintenance of operating system software and security patches (e.g., IAVA security patches)

Managing the configuration, operation, and performance of IT systems and ensuring systems are compliant with security controls

Conducting periodic vulnerability scans and working with security officers to ensure compliance with applicable regulations

Managing user accounts (establishing, modifying, disabling) and ensuring compliance with Identity & Access Control Management (ICAM) policies

Supporting escalation and communication of issue status to agency management and internal customers

Providing analysis and feedback to management for escalated tickets and system optimization

Collaborating with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes and security authorizations

Qualification

DOD 8570 certificationsSystem Administration experienceUNIX/Linux/Windows managementService Management (ITSM)Security complianceTroubleshooting skillsDiagnostic skillsITIL familiarity

Required

Bachelor's degree in a technical discipline from an accredited college or university, or 4 additional years of System Administrator (SA) experience in lieu of a degree

Considering candidates for the following Labor Categories as a System Administrator in programs or contracts of similar scope, type, and complexity

Level 1 - 5 years of experience with DOD 8570 (A+ CE CCNA-Security CND Network+ CE SSCP) and Computing Environment (CE) Certification (e.g., Microsoft OS, Cent OS, Red Hat OS)

Level 2 - 10 years of experience with DOD 8570 (CCNA Security CySA+ •• GICSP GSEC Security+ CE CND SSCP) and Computing Environment (CE) Certification (e.g., Microsoft OS, Cent OS, Red Hat OS)

Level 3 - 15 years of experience with DOD 8570 (CCNA Security CySA+ •• GICSP GSEC Security+ CE CND SSCP)

Level 4 - 20 years of experience with DOD 8570 (CASP+ CE CCNP Security CISA CISSP (or Associate) GCED GCIH CCSP) and Computing Environment (CE) Certification (e.g., Microsoft OS, Cent OS, Red Hat OS)

4 years of experience with Service Management (ITSM)

TS/SCI with Polygraph

Preferred

Extensive experience in system administration, particularly in mission-critical IT systems

Strong troubleshooting and diagnostic skills, with the ability to resolve a broad range of system-related issues

Experience with security compliance and patch management in complex environments

Familiarity with the latest ITIL processes for service management and configuration management

Benefits

Healthcare

Wellness

Financial

Retirement

Family support

Continuing education

Time off benefits

Company

CACI International Inc

Glassdoor4.0

At CACI International Inc (NYSE: CACI), our 25,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and technology to meet our customers’ greatest challenges in national security.

Founded in 1962

Arlington, Virginia, USA

10001+ employees