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ITC Worldwide · 5 months ago

SERVICE&SUPPORT SALES CONSULTANT

New York, NY

Full-time

Onsite

Mid Level

$150K/yr - $150K/yr

3+ years exp

ITC Worldwide is seeking a Service & Support Sales Consultant responsible for promoting their Service & Support offerings. The role involves working closely with customers and sales channels to understand needs, promote solutions, and develop strong customer relationships.

Information Technology & Services

Responsibilities

Promote the Service & Support

Apply new products successfully into current customer applications

Work closely with the customer through our sales channels

Coordinate with the Regional Sales, including Distributor Sales, Resellers, Integrator network and Engineering Teams

Recognize the needs of the customer

Promote solutions

Make recommendations

Develop a good rapport with customers while working with our sales network

Create pricing proposals

Negotiate terms

Manage the contract process

Sell to a technical and business audience

Build trust and mutual respect

Think creatively

Possess strong interpersonal and communication skills

Travel to meet with clients

Build Playbook

Pipeline

Qualification

Service & Support SalesDynamics 365Microsoft 365ERP KnowledgeCRM KnowledgeContract ManagementCustomer RapportInterpersonal SkillsCommunication SkillsNegotiation Skills

Required

3+ years of Service & Support Sales experience

Excels at creating pricing proposals, negotiating terms and managing the contract process

Credible - Experience selling to a technical and business audience, building trust and mutual respect

Passionate - Think creatively and possess strong interpersonal and communication skills to make complex contractual, technical, and financial details sound simple

Must be open to travel to meet with clients

Experience building Playbook; Pipeline