Morgan Stanley · 2 weeks ago
Financial Crimes Risk: Post Implementation Production Support Assistant Vice President
Tampa, FL
Full-time
Onsite
Mid Level
$100K/yr - $125K/yr
3+ years expMorgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The role focuses on providing production and post-implementation support for the Financial Crimes Risk department, ensuring the stability and performance of systems related to AML and KYC processes.
Asset ManagementFinanceFinancial ServicesLending
Responsibilities
Intake, log, and track production and post-production items raised by Financial Crimes Risk stakeholders in Jira/Excel
Monitor, triage, and support resolution of production and post-production items
Analyze issues to determine whether they represent defects, requirements gaps, enhancements, or net-new build requests
Perform structured root-cause analysis by comparing system behavior against business requirements, functional designs, UAT results, QA findings, workflow steps, and other relevant artifacts to determine what went wrong and why
Rewrite, clarify, and enhance business requirements based on findings, ensuring documentation is complete and high-quality
Update issue-tracking tools (e.g., JIRA) and provide clear, timely status updates to all stakeholders
Coordinate with 1L FCR, Platforms, and Technology partners to ensure efficient investigation and resolution of system issues
Collaborate with VP overseeing the function for prioritization, business context, and stakeholder communications
Support continuous improvement by identify recurring patterns and recommending enhancements to requirements or workflows
Maintain strong documentation and follow established processes to ensure consistency, accuracy, and control adherence
Assist with post-deployment validation and confirm that changes and fixes performed by Technology operate as intended
Qualification
Required
3-5 years of related experience in technology, business analysis, operations, production support, or similar roles
Demonstrated ability to perform structured analysis of system behavior, workflow logic, and data to identify root causes
Strong written communication skills with the ability to draft and refine high-quality business requirements
Proven ability to work independently in a fast-paced, high-volume environment while managing multiple priorities
Strong organizational skills, attention to detail, and commitment to producing accurate, high-quality work product
Experience partnering with Platforms, Technology, QA/UAT, or other cross-functional groups to drive issue resolution
Ability to handle confidential information with professionalism and discretion
Bachelor's degree in Data Analytics, Computer Science, Finance, Business or a related field
Strong analytical and problem-solving skills with a methodical, structured approach
Clear concise communication (written and verbal) with the ability to translate issues into actional next steps
High integrity, ownership mindset, and strong work ethic
Ability to escalate risks or blockers promptly with clear supporting detail
Ability to collaborate effectively with colleagues in both the U.S. and India
Proactive, resourceful, and comfortable working through ambiguity
Ability to manage competing priorities under tight deadlines
Detail-oriented with strong documentation discipline
Interest in growing into broader responsibilities within PDG and 1L FCR
Working knowledge of MS Office (e.g. Microsoft Word, PowerPoint, Excel)
Preferred
Knowledge of Financial Crimes concepts (AML, KYC, CIP, screening, onboarding, periodic review) is helpful but not required; must be able to learn quickly
Benefits
Commission earnings
Incentive compensation
Discretionary bonuses
Other short and long-term incentive packages
Other Morgan Stanley sponsored benefit programs
Company
Morgan Stanley
Morgan Stanley is a financial services company that offers securities, asset management, and credit services.
10001+ employees
H1B Sponsorship
Morgan Stanley has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (222)
2024 (195)
2023 (173)
2022 (153)
2021 (165)
2020 (173)
Funding
Current Stage
Public CompanyTotal Funding
unknown1997-02-05IPO
Leadership Team
James Gorman
Chairman and CEO
Ted Pick
Chief Executive Officer (CEO)
Recent News
2026-01-17
2026-01-17
2026-01-16
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