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Atlassian Support Engineer jobs in United States
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Zeno Power · 2 weeks ago

Atlassian Support Engineer

Zeno Power is the leading developer of nuclear batteries, seeking a highly motivated Atlassian Support Engineer with Data Center Edition experience. The role involves managing and maintaining the Atlassian suite of tools, ensuring their availability and performance, while also providing user support and training.
AerospaceClean EnergyNuclear
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Responsibilities

Administer and maintain the Atlassian suite of tools, including JIRA, JSM and Confluence Data Center and associated plugins/add-ons - serving as Tier 1 and 2 support (access, workflows, screens, reporting/dashboarding, etc.)
Manage complex workflows for syncing between Atlassian product instances as well as automatic workflows for Engineering and Development based tooling and infrastructure
Monitor the performance, availability, and security of Atlassian applications, troubleshooting and resolving any issues that may arise
Collaborate with engineering teams, project managers, operations and other stakeholders to understand their requirements and configure/customize the Atlassian tools accordingly
Develop and implement best practices and guidelines for using Atlassian tools, and provide training and support to users to ensure their effective utilization

Qualification

Atlassian Data CenterSQLPythonGroovyAtlassian certificationsProject ManagementChange management

Required

Bachelor's degree in computer science, information technology, or a related field with 3+ years experience in Atlassian Data Center administration
Experience working in a FedRAMP authorized environment
Proficiency in SQL for data analysis, transformation, and visualization, including the ability to write complex queries and work with relational databases
Experience with scripting languages (e.g. Python and Groovy) for automation and customization of Atlassian tools including integration with build and deployment infrastructure
Program/Project Management experience with enterprise-wide IT system transformations
Experience with structuring, documenting, and implementing change management best practices (playbooks, design docs, trainings, etc.) for new products and features
Atlassian certifications, such as Atlassian Certified Jira Administrator or Atlassian Certified Confluence Administrator

Benefits

Stock options
Flexible paid time off
401k plan with employer match
16 weeks of paid family leave
Employer HSA contributions
Transit benefits to put toward commuting expenses
Medical, dental, and vision insurance
Relocation assistance
Dog friendly office

Company

Zeno Power

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Zeno is developing next-generation radioisotope power systems that generate carbon-free, resilient power for decades.

Funding

Current Stage
Growth Stage
Total Funding
$94.87M
Key Investors
Alumni Ventures,Hanaco Venture CapitalNASATribe Capital
2025-05-14Series B· $50M
2024-06-15Debt Financing· $8M
2023-07-25Grant· $15M

Leadership Team

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Tyler Bernstein
Co-Founder and CEO
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Jonathan Segal
Co-Founder and COO
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Company data provided by crunchbase