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Sweetwater · 20 hours ago

Music Store Sales Engineer

Fort Wayne, IN

Full-time

Onsite

New Grad, Entry Level

Sweetwater is the nation’s #1 online retailer of pro audio equipment and music instruments, seeking to hire Music Store Sales Engineers to join their growing team. The role involves engaging with customers, recommending products, driving sales, and maintaining a welcoming retail environment while exemplifying the Sweetwater Difference.

Music

Responsibilities

Engage with walk-in customers to understand their musical and pro audio needs and recommend suitable products and solutions

Provide personalized, friendly, and knowledgeable service that reflects the Sweetwater Difference and builds lasting customer relationships

Drive sales by showcasing product knowledge, demonstrating equipment, and helping customers make informed purchasing decisions

Stay current with the latest musical instruments, recording gear, live sound, and pro audio technology to effectively assist customers

Help maintain a clean, organized, and welcoming retail environment, including restocking, merchandising, and setup of displays

Partner with other Sales Engineers and store team members to ensure a positive customer experience and meet sales goals

Foster a friendly and enthusiastic work environment through professionalism, communication, and mutual respect

Qualification

Music instruments knowledgePro-audio knowledgeMusic retail sales experienceCustomer service dedicationDynamic personalityGreat communication skills

Required

Well rounded knowledge of music instruments and pro-audio

Dynamic and outgoing personality

Great communication skills both verbal and written

Dedication to top-notch customer service

Well versed with music instruments & technology

Experience with music retail sales or in a prior sales career would be a big plus

Relocation to Fort Wayne, IN is required

Ability to work full-time including evening and weekend shifts

Preferred

WOWs The Customer - Deep passion and desire for creating amazing customer & colleague experiences

Get Things Done - Great work ethic and moves with a sense of urgency

Obsesses over the Details – committed to paying attention to the details

Drives Continuous Improvement – Always focusing on effective and efficient work and way to get better

Develops the Future – committed to pursuit of growing personally & professionally and has a focus on bringing your colleagues along with you on that journey