Member Service Representative- Part Time jobs in United States
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Greater Somerset County YMCA ยท 5 months ago

Member Service Representative- Part Time

positionSomerville, NJ
timePart-time
remoteOnsite
seniorityEntry Level
date3+ years exp

Greater Somerset County YMCA is a leading nonprofit organization focused on community development and social responsibility. They are seeking a friendly, administratively focused Member Service Representative to serve members and guests, ensuring an exceptional experience while performing various administrative tasks.

Non-profit Organization Management

Responsibilities

Ensure our members have 'the best hour of their day' from the moment they enter our facility until the moment we wish them farewell
Engage and provide members, guests, and program participants with an exceptional experience that exceeds their expectations

Qualification

Customer service experienceMicrosoft Office proficiencyProblem solvingCommunication skillsBilingualSelf-accountabilityHospitality experienceFundraising experienceTeamworkAdaptabilityConflict resolution

Required

Possess at least three years of member/customer service, hospitality, or other job-related experience
Must possess a high school diploma or equivalent education
Proficient with Microsoft Office (Word, Excel, Outlook) and the ability to learn our database program (training provided)
Exceptional speaking, communication, and critical thinking skills
Has experience and proven success with multi-tasking, problem solving and conflict resolution
Is able to work as part of a team while being flexible, reliable and adaptable
Is flexible in adapting to changing situations, procedures, and unique situations
Able to work without direct supervision and is self-accountable

Preferred

Fundraising experience a plus
Bilingual and multicultural experience a plus

Benefits

FREE Individual Membership Access to any YMCA in the Nation.
10% Discount on most programming at Greater Somerset County YMCA.
Access to one of the leading retirement programs "Y Retirement Fund" from the first day of employment.
Opportunities for professional development, mentoring, growth, and promotion throughout the YMCA Movement.
Supportive and inclusive community for people of all backgrounds and access to Employee Resource Networks.

Company

Greater Somerset County YMCA

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Greater Somerset County YMCA is a leading nonprofit committed to strengthening community by connecting all people to their potential, purpose and each other.
dateFounded in 1873
location
Basking Ridge, NJ, US
people-size1001-5000 employees
web-link
http://gscymca.org

Funding

Current Stage
Late Stage

Leadership Team

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David Carcieri
President and Chief Executive Officer
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Ardaman Singh, SHRM-CP
Chief Human Resources Officer
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