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IQ Fiber · 5 months ago

Outside Plant Engineer

St. Petersburg, FL

Full-time

Onsite

Mid Level

IQ Fiber is a company dedicated to providing high-speed fiber-optic internet and exceptional customer service. The Outside Plant Engineer role involves collaborating with teams to activate network systems and provide technical support, ensuring efficient operation and maintenance of network infrastructure.

InternetResidentialService Industry

No H1B

Responsibilities

Plan and execute service activations and configurations for commercial and enterprise network settings

Perform network infrastructure tasks, including distribution construction, cable splicing, and power level verification

Conduct system tests such as OTDR readings, optical power level, and BIP

Provide technical support and troubleshooting for NOC and Network Engineers

Manage firmware updates, patches, and equipment changes following change management protocols

Collaborate with NOC, Network Engineers, and vendors on network operations and activations

Lead plant issue resolution and implement effective troubleshooting systems

Maintain documentation, quality standards, and OSHA compliance

Provide 24/7 on-call support for network outages and service impairments

Demonstrate expertise in network architecture, fiber design, and technical documentation

Perform other duties as assigned

Qualification

Network architectureOptical networksFTTH architectureSplicing techniquesTroubleshooting methodsProject managementCustomer serviceMicrosoft ExcelMicrosoft WordTechnical documentation

Required

Must have comprehensive knowledge of network architecture, troubleshooting methods, splicing techniques, required documentation, and end-to-end processes

Strong organizational and project management skills

Proficient knowledge of optical networks and FTTH architecture

Expertise with switches, routers, and OLTs

Available for after-hours, weekend, and emergency work until outages are resolved

Must maintain on-call readiness within local market area

Must pass pre-employment background screening and driver's record check

Close vision, color vision, depth perception, and focus adjustment ability required

Proficient with trouble ticket systems, Microsoft Excel, and Word

All applicants must be local to St. Petersburg, FL