NEOGOV · 5 months ago
Administrative Assistant I - Recreation & Parks
Ocean City, MD
Full-time
Onsite
Entry Level
$43K/yr - $43K/yr
1+ years expNEOGOV is a company that provides administrative support for the Recreation and Parks Department. The Administrative Assistant I will handle clerical tasks, customer service inquiries, and support various departmental functions to ensure smooth operations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serves as Departmental receptionist and principal customer service agent. Answers telephone inquiries about Department programs, services, and facilities, as well as Departmental functions, status of operations, existing policies, and related matters. Screens and routes calls to staff, resolves complaints where possible, refers complaints to appropriate staff for investigation and resolution. Provides in-person customer service, handling inquires, and providing assistance
Processes and collects money for all programs, event registrations and Dog Playground passes
Provides administrative and clerical support to professional staff
Enters and processes Departments purchase orders and stock requisitions for Department Divisions as requested. Enters and processes field purchase order for reimbursement and other purposes
Manages operation and upkeep of office equipment maintenance and repair
Sorts and distributes mail, interdepartmental mail, and incoming faxes on daily basis. Reviews general email for subject matter and priority, and responds appropriately
Maintains Department’s supply inventory and processes orders for replacement supplies
Creates program and event flyers, certificates and name tags, updates department bulletin boards, creates and updates content displayed on electronic sign at Northside Park
Assists with other Marketing duties, including Departmental submissions to Town newsletters/publications, monitors Recreation and Parks internet presence to ensure accuracy of information – coordinates with Marketing Team and Web Master as necessary
Other duties as assigned
Qualification
Required
Graduation from an accredited high school, supplemented by courses in keyboarding, computer science/literacy, and/or office procedures with a minimum of one year of like experience
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to effectively communicate with those seeking service
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area circumference, and volume
Ability to apply concepts of basic algebra and geometry
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardizations exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Must have a valid driver's license
Thorough knowledge of business grammar, office practice, procedures and equipment; of the methods and techniques of commonly employed recordkeeping systems, and typing skills
Computer literacy and basic mathematical skills
Benefits
Medical
Dental
Vision
Retirement (401a & 457b)
Flexible spending accounts
Life insurance
Disability
Thirteen paid holidays
Vacation
Personal and sick leave
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase