Northwest Mississippi Community College ยท 5 months ago
Student Financial Services Coordinator
5197 W E Ross Pkwy W, Southaven, MS, 38671, US
Full-time
Onsite
New Grad, Entry LevelNorthwest Mississippi Community College is seeking a Student Financial Services Coordinator to support students with inquiries related to student accounts and financial aid processes. This role involves providing excellent customer service and serving as a representative for the Business Office and Financial Aid Office on the Desoto Campus.
Higher Education
Responsibilities
Serve as the initial point of contact for students with questions related to student billing, payments, and financial aid
Must be able to quickly grasp and retain knowledge of policies and procedures relating to every aspect of student services that a prospective or current student may utilize
Assist students with creating and accessing their FSA IDs, completing the FAFSA, and uploading required verification documents
Guide students through entrance counseling and Master Promissory Note (MPN) completion for federal loans
Maintain accurate and up-to-date records of student accounts and financial aid documentation
Communicate professionally with students, parents, faculty, and staff in person, via phone, and email
Process payments, issue receipts, and manage daily cash handling responsibilities
Monitor student account balances and help coordinate payment plans when appropriate
Serve as the evening receptionist for the campus, answering phones, directing visitors, and supporting faculty/staff needs
Assist with evening coverage of student services, ensuring a welcoming and professional environment
Maintain confidentiality and compliance with FERPA and all federal/state financial aid regulations
Perform additional duties as assigned by the Dean and Assistant Dean of Desoto Center
Qualification
Required
Associate degree in Business, Office Administration, or related field
Experience in customer service, finance, or higher education
Proficiency in Microsoft Office and general office technologies
Strong interpersonal and communication skills
Attention to detail and ability to manage multiple tasks efficiently
Ability to work independently and collaboratively across departments
Commitment to maintaining a student-centered approach and professional demeanor
Availability to work afternoon and evening shifts
Preferred
Bachelor's degree
Prior experience in financial aid or student account services
Familiarity with student information systems
Company
Northwest Mississippi Community College
Northwest Mississippi Community College is a school in Senatobia.
Founded in 1927
501-1000 employees
Funding
Current Stage
Late StageRecent News
Seattle TechFlash
2025-09-13
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