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Surefire Cyber Inc. · 1 month ago

Consultant, Restoration and Remediation (Remote)

United States

Full-time

Remote

Entry, Mid Level

$60K/yr - $90K/yr

Surefire Cyber is redefining the incident response model by delivering a swifter, stronger response to cyber incidents. As a Consultant on the Restoration and Remediation team, you will contribute technical expertise during active incidents, helping clients recover from ransomware, malware infections, and breaches while executing remediation tasks and collaborating with forensic analysts.

ComputerCyber SecurityNetwork Security

Responsibilities

Support post-incident recovery efforts, collaborating with DFIR teams to assess the scope and impact of cyber incidents

Participate in restoring compromised systems to a pre-incident state, including data recovery, system configuration, and hardening

Assist in developing and executing tailored remediation plans based on technical, operational, and regulatory requirements

Reimage, rebuild, and reconfigure endpoints, servers, and affected services such as Active Directory, Exchange, Group Policy, and VPN

Use systems administration skills to restore and configure computing environments

Troubleshoot network issues and assist in resolving infrastructure-level connectivity or access problems

Contribute to the collection of digital artifacts and forensic evidence, supporting broader incident response

Apply foundational knowledge to investigate and address malware infections, unauthorized access, and system integrity issues

Implement endpoint protection and access control tools under supervision from senior R&R team members

Document all actions taken in a clear, structured format, capturing technical findings, decisions made, and lessons learned

Participate in after-hours (on-call/weekend rotational) support when needed to ensure 24/7 incident response coverage

Qualification

CybersecurityIncident responseSystems administrationWindows environmentsLinux environmentsMacOS environmentsTechnical troubleshootingCommunication skillsTeam collaborationAdaptability

Required

Bachelor's degree in IT, Cybersecurity, Computer Science, or equivalent experience in technical support or IT administration roles

Foundational knowledge of Windows, Linux, and MacOS environments and their security features

Experience with firewalls, VPNs, Active Directory, Group Policy, Exchange, and common endpoint security tools

Understanding of cyber incident impact, attacker techniques, and indicators of compromise (IOCs)

Strong technical troubleshooting skills and a proactive, team-first attitude

Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders

Ability to manage competing tasks, adapt quickly to changing scenarios, and contribute in high-pressure situations

Benefits

Competitive compensation plan and total rewards package for team members

Remote workforce

Generous paid time off plan and floating holidays

Paid parental leave

Employer paid premiums for both team members and their dependents for medical, dental, and vision

Comprehensive health, vision, dental, 401K matching program, disability, Flexible Spending Accounts (FSA), Health Savings Account (HSA), Life and AD&D benefits.

Professional development and career advancement opportunities

We prioritize employee growth and development through a robust performance management platform to provide ongoing coaching, clear feedback, recognition, and opportunities for career growth.

Company

Surefire Cyber Inc.

Surefire Cyber delivers swift, strong response to cyber incidents such as ransomware, email compromise, malware, data theft, and other threats with end-to-end response capabilities.

Founded in 2022