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Xometry · 5 months ago

Senior Director, Sales Engineering

North Bethesda, MD

Full-time

Onsite

Senior Level, Lead/Staff, Director/Executive

10+ years exp

Xometry is a leading on-demand manufacturing marketplace that connects innovators with manufacturers. They are seeking a highly experienced Senior Director of Sales Engineering to lead a team of sales engineers, drive technical pre-sales support, and ensure the sales team has the expertise to close complex deals and foster customer relationships.

3D PrintingArtificial Intelligence (AI)Industrial EngineeringSoftware

No H1B

Responsibilities

Lead and grow a high-performing Sales Engineering team: Recruit, mentor, and develop a team of skilled sales engineers, fostering a culture of technical excellence, collaboration, and customer focus

Strategic Technical Leadership: Partner with sales leadership to develop and execute technical sales strategies that align with company revenue goals

Solution Architecture & Design: Guide the team in understanding complex customer requirements and designing tailored technical solutions leveraging Xometry's platform and services

Pre-Sales Support & Demonstrations: Oversee the delivery of compelling product demonstrations, technical presentations, and proof-of-concept engagements to enterprise clients

Technical Subject Matter Expert: Act as a go-to technical expert for the sales team and customers, providing deep insights into Xometry's capabilities and the broader manufacturing landscape

Cross-functional Collaboration: Work closely with Product Management, Engineering, and Marketing to relay customer feedback, influence product development, and ensure alignment between sales and product roadmaps

Enablement & Training: Develop and deliver technical training programs for the sales team to enhance their product knowledge and technical selling skills

Competitive Analysis: Stay abreast of industry trends, competitor offerings, and emerging technologies to inform sales strategies and product development

Process Improvement: Continuously optimize sales engineering processes, tools, and methodologies to improve efficiency and effectiveness

Qualification

Sales EngineeringSolutions ArchitectureManufacturing ProcessesEnterprise Client ManagementTechnical PresentationsTechnical TrainingTeam LeadershipProblem-SolvingCommunication SkillsStrategic Thinking

Required

10+ years of experience in sales engineering or solutions architecture, with at least 5 years in a leadership role

Proven track record of building, leading, and scaling high-performing sales engineering teams, preferably within a SaaS or marketplace environment

Strong technical background with a deep understanding of manufacturing processes (e.g., CNC Machining, 3D Printing, Sheet Metal Fabrication, Injection Molding) is highly preferred

Experience working with enterprise-level clients and managing complex sales cycles

Exceptional presentation, communication, and interpersonal skills with the ability to articulate complex technical concepts to both technical and non-technical audiences

Demonstrated ability to translate business requirements into technical solutions

Strategic thinker with a proactive approach to problem-solving and a results-oriented mindset

Ability to thrive in a fast-paced, dynamic, and rapidly evolving environment

Bachelor's degree in Engineering, Computer Science, or a related technical field; Master's degree preferred

Willingness to travel as needed

Preferred

Strong technical background with a deep understanding of manufacturing processes (e.g., CNC Machining, 3D Printing, Sheet Metal Fabrication, Injection Molding) is highly preferred

Master's degree preferred