Accenture Federal Services · 5 months ago
Cloud Support Site Lead
Redmond, WA
Full-time
Onsite
Mid, Senior Level
$126K/yr - $243K/yr
5+ years expAccenture Federal Services is dedicated to helping the US federal government enhance national security and improve citizens' lives. The Cloud Support Site Lead will provide operational support for the Azure core and Office365 platform, overseeing various teams to ensure 24x7x365 service delivery.
ConsultingFinanceInformation TechnologyManagement ConsultingOnline PortalsProfessional Services
No H1B
Security Clearance Required
Responsibilities
Provide end-to-end operational support for the Azure core and Office365 platform
Manage teams across Livesite Engineering, Identity Management, Network Management, Tech Ops, and Customer Experience
Collaborate across teams and groups
Tailor communication effectively to the audience's needs
Initiate and manage relationships across the customer space
Brief customers and clients on service updates
Utilize Microsoft Office tools for documentation and reporting
Support operations in a secure environment
Qualification
Required
Bachelor's Degree plus 5+ years of experience, or in lieu of a degree 7+ years of experience
cross team/group/org collaboration skills
communication skills to include effectively tailoring messages to the specific needs of the audience
excellent interpersonal skills, including the ability and willingness to initiate and manage relationships across the customer space
experience in briefing to customers/clients
experience with Microsoft Office tools (Powerpoint, Excel, Word, Sharepoint)
Ability to travel to sites within your region when needed
Shift work may be required
Must have an active TS/SCI security clearance with Poly
Preferred
Experience with managed services project and/or in a secure operations center
Experience working in/with a data center
Involvement supporting air gapped or any cloud environments
Experience with technical writing, SOP creation or knowledge articles
Experience with PowerBI
Experience supporting the Azure cloud environment
Company
Accenture Federal Services
Accenture Federal Services is a leading US federal services company and subsidiary of Accenture.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ron Ash
CEO and Chairman of the Board
Bharat Patel
Managing Director, AI Missions
Recent News
2026-01-01
2025-12-25
Washington Technology
2025-12-13
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