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Crown Holdings, Inc. · 2 weeks ago

Senior Seamer Service Representative

Indiana, United States

Full-time

Hybrid

Senior Level

Crown Holdings, Inc. is a global Fortune 500 packaging manufacturer seeking a Senior Seamer Service Representative in their North American Beverage Division. This role involves acting as a key interface between the company and customers, troubleshooting product issues, and providing training on double-seaming processes.

Information TechnologyInnovation ManagementLocation Based ServicesManufacturingPackaging Services

Responsibilities

Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes

Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion

Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer

Provide double-seaming training for customers

Qualification

Beverage Can SeamersBeverage Fillers EquipmentMechanical skillsMicrosoft OfficeEffective communicationPresentation skills

Required

High school diploma or equivalent required

Associate degrees or technical school certificate in a mechanical related discipline a plus

Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental)

Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.)

Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments

Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point)

Effective communication skills, both verbal and written as well as proven presentation skills

Ability to clearly and effectively interact with customers on a variety of levels

Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem

Ability to work overtime during the week and week-ends based on customer needs

Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada