Desktop Support Engineer jobs in United States
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Executive Talent Solutions ยท 4 hours ago

Desktop Support Engineer

positionNYC Metro Area
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

Executive Talent Solutions is seeking a Desktop Support Engineer to manage their fleet of corporate mobile devices and provide technical support to users. The role involves resolving technical issues, maintaining hardware and software, and assisting with application issues in a fast-paced environment.

Staffing & Recruiting
Hiring Manager
Claire Cantone
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Responsibilities

Managing our fleet of corporate mobile devices (working with carriers, vendors, configuring devices with Azure Intune, etc.)
Provide high level email, desk-side and telephone support resolving day-to-day technical issues for 35+ users
Setting up, repairing, and maintaining a wide range of hardware (servers, desktops, laptops, printers and all other peripherals) and software (Bloomberg, MS Office and other financial software)
Providing technical and analytical guidance as it relates to desktops, laptops, servers, networking, telephones, and other IT systems
Investigating and resolving application issues and daily job errors
Dealing directly with customer support through user requests and queries
Familiar work with ticketing systems and escalations to higher tier support

Qualification

Mobile Device ManagementMS Office 365Azure IntunePowerShellAD/Group PolicyAzure Virtual DesktopTroubleshootingCustomer supportEffective collaboration

Required

3 years of experience in technology support within the financial industry
Self-motivated, creative and ability to work independently/Effective collaborator
Skillful at troubleshooting issues, and ability to work under pressure
Strong knowledge regarding Mobile Device Management
Strong knowledge and experience in MS Office 365 (Applications and Administration), AD/Group Policy, Azure Intune, Autopilot, Azure Entra, Azure Virtual Desktop & NinjaOne
Experience with scripting/automation, such as PowerShell

Company

Executive Talent Solutions

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Executive Talent Solutions is a boutique recruiting firm with a commitment to shared vision, collaboration, and a solid history of success! Founder and Chief Talent Officer, Claire is a highly-skilled, passionate, and dedicated recruiter known for her exceptional client relationships and a broad-based network of devoted candidates.
dateFounded in 2020
location
Lenox, Massachusetts, US
people-size2-10 employees

Funding

Current Stage
Early Stage

Leadership Team

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Claire Cantone
Chief Talent Officer
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Company data provided by crunchbase