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St. Luke's University Health Network · 5 months ago

Program Manager, Outpatient Pediatric Occupational Therapy

Bethlehem, PA - 2301 Cherry Ln

Full-time

Onsite

Mid Level

St. Luke's University Health Network is dedicated to providing excellent care and improving access to healthcare in the communities they serve. The Program Manager is responsible for directing therapy services, developing strategic objectives, and ensuring compliance with standards and regulations while overseeing clinical performance and staff development.

Emergency MedicineFitnessHealth CareHospitalNon ProfitPersonal Health

Responsibilities

Review overall clinical performance of the staff through chart reviews, direct observation, and consultation with Facility Director and Regional Director

Responsible to perform needs assessment of staff, competencies for different diagnoses with the pediatric population, and performance improvement activities

Plans, organizes, and provides clinical oversight of the assigned Program

Ensures the program is in compliance with the established standards and regulatory requirements

Works in collaboration with specified individuals to enhance clinical treatment

Consults on clinical workflows on a daily basis to maximize the patient experience

Develops and implements short and long term goals for the specified Program

Responsible for making suggestions to adjust staffing as needed, in order to maximize productivity within the program

Facilitates projects and makes recommendations for new equipment and/or researches new services for patient population. Collaborates with other management to set up new work spaces

Implements policies, procedures, rules, regulations, and evidence best practices as it applies to the specified program

Responsible for functions related to clinical expertise including evaluating and treating patients that require care within the specified program

Responsible for coordination of continuing education for all staff within the specified program

Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information

Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements

Demonstrates/models the Network’s Service Excellence Standards of Performance in interactions with all customers (internal and external)

Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety

Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices

Complies with Network and departmental policies regarding attendance and dress code

Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated