NEOGOV · 5 months ago
Senior Testing Coordinator
UCMO - Warrensburg, MO
Full-time
Onsite
Mid, Senior Level
$21.50/hr - $21.50/hr
3+ years expNEOGOV is seeking a Senior Testing Coordinator to provide testing support services for faculty, students, military personnel, and the community. The role involves overseeing test administration, providing guidance to testing center personnel, and supporting the Director of Testing Services with administrative tasks.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Administer paper/pencil, computer-based, and internet-based tests on weekdays, Saturdays and evenings as needed on campus
Primary responsibility for overseeing Teacher Certification-related exams, such as the Praxis exam
Oversee HiSET rosters, test material, deposits, staff training and arrangements for paper-pencil and online HiSET test administration
Act as primary liaison between testing site, special program coordinators, and the Department of Elementary and Secondary Education offices
Maintain a working knowledge of Adult Education and Literacy programs and committees
Notify Director of status of assessment preparations, registration, orders, test staff schedule, and/or problems on test day
Assist in-person, office email and telephone customers to determine needs
Respond to all constituents by either answering/providing desired information or by referring them to the appropriate personnel/office
Respond to and/or take telephone messages and email messages, including ensuring all mail is received by the appropriate person
Provide accurate information regarding test registration, test dates, and score reporting processes
Register and bill and/or collect test administrative fees from students for all tests as needed
Coordinate and manage the distribution, data entry, and filing of test score reports
Train and monitor student employee(s) and graduate students in performing receptionist and/or clerical duties
Maintain and prepare end of year test log report to director, Academic Affairs, Institutional Research and other offices as needed
Assist with the supervision of student assistants and coordinate their schedules to include the processing of score reports in a timely and accurate manner, assisting with needs of staff (copy, fax, scan, sort, and proof), assisting with maintaining professional office environment
Assist with timesheet approvals, student assistant EPAF’s, and Graduate Assistant hiring processes
Prepare and distribute accurate and timely information to faculty, staff, students and the general public
Manage computerized and manual-filing systems of department records including test registrations
Coordinate and maintain calendars and schedule appointments for Director as needed
Update staff of test dates and events on a weekly basis. Maintain an up-to-date desk manual of office tasks
Maintain list of office and/or test supplies as well as maintain records of office equipment, furniture, etc
Serve as recorder, prepare, and distribute minutes for all office staff meetings
Qualification
Required
High school diploma or equivalent
Three years experience working in a customer relations office environment required
Requires additional background test to conduct FAA testing
Become certified to administer all exams offer by Testing Services within a reasonable employment timeframe (PSI, Pearson Vue, College Board, ETS, CCE, etc.)
Preferred
Bachelor's degree preferred (any discipline)
One year experience working in a university environment preferred
Experience in test administration or related operations strongly preferred
Benefits
Competitive salary
Health, dental, vision, life insurance, AD & D, long-term disability
3 weeks paid vacation per year
3 weeks of accrued sick leave per year
13 paid holidays
Retirement
Generous education assistance for an employee, spouse and dependent children taking classes at UCM
30.25% (staff) and 6% (faculty) defined retirement contribution, paid by the university
Voluntary Tax-Sheltered Annuity (TSA) programs (403(b) and 457(b)) that allow eligible employees to make additional pre-tax contributions to a retirement plan
Employees can earn up to full tuition (15 credit hours) for themselves per academic year
Full-time employees are also eligible for up to $175 towards non-credit courses each fiscal year
Employees can earn up to full tuition for their dependents
Comprehensive medical, dental, and vision plans that begin on the first of the month following your date of hire
Basic dental and vision insurance paid at 100% by the university
Available Health and Dependent Flexible Spending Accounts
University-paid basic life insurance (including accidental death and dismemberment) and short-term and long-term disability insurance coverage
Generous leave accruals that begin accruing on your start date, plus 14 paid holidays per year
The UCM Childcare Center on the Warrensburg campus can provide faculty, staff, and students quality care for their children ages six weeks to 10 years
The Student Recreation and Wellness Center (SRWC) is free for all employees and is located on the Warrensburg campus
An Employee Assistance Program is available to all employees and their immediate family members to help assist with personal challenges you may face in your daily life
UCM offers an Employee Discount Program through Working Advantage
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase